Hi, a good number of months back I received a county court claim for a claimant from an RTC accident which was my fault.
I immediately contacted my insurance company as it said they needed a response within 14 days.
They told me they would deal with it and not to worry. I didn't send any forms back to the court and left it up to the insurers to sort. I sent them copies of everything I had received.
I have just had another identical set of forms sent out to me but this time the original date the court wanted a response by has been crossed out and it now says 'date of service 17th July', giving me two working days to respond?
What does this mean?
I am going to contact the insurance company again on Monday morning, but I am quite concerned about what is going on as this is now the second letter. It seems to me as though the insurance company are not sorting this out and are just letting it linger.
I am getting increasingly worried that this will affect my credit score.
The claim form says that negotiations broke down between my insurer and the claimants representative, and a figure could not be agreed for their costs (whiplash and hire car I am assuming).
Any help would be greatly appreciated.
I immediately contacted my insurance company as it said they needed a response within 14 days.
They told me they would deal with it and not to worry. I didn't send any forms back to the court and left it up to the insurers to sort. I sent them copies of everything I had received.
I have just had another identical set of forms sent out to me but this time the original date the court wanted a response by has been crossed out and it now says 'date of service 17th July', giving me two working days to respond?
What does this mean?
I am going to contact the insurance company again on Monday morning, but I am quite concerned about what is going on as this is now the second letter. It seems to me as though the insurance company are not sorting this out and are just letting it linger.
I am getting increasingly worried that this will affect my credit score.
The claim form says that negotiations broke down between my insurer and the claimants representative, and a figure could not be agreed for their costs (whiplash and hire car I am assuming).
Any help would be greatly appreciated.
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