Cartel Client Review

[Yoda]

I am led to believe that the above company are alledgedly, possibly, may be. rumoured to be, closing the doors at the end of this month.

it seems all the web sites are down already.

[Amethyst]

Re: Cartel Client Review

are they closed or are the sites just down.

Where did you hear this ?

[Amethyst]

Re: Cartel Client Review

Interesting Why was the Cartel thread deleted?

Also tho could be the servers have all gone down as Crains Manchester Business site is down too.

[Amethyst]

Re: Cartel Client Review

Back up now SHAME. (in some respects tho good thing too for the people who have sunk fortunes into that company)

[Celestine]

Re: Cartel Client Review

Review of Cartel Client Review - Avoid Scams With Our Unbiased Reviews

fascinating...I'm going to ask him to review Cento next!

[Main man]

Re: Cartel Client Review

Have read on scams that there is supposed to be a feature on CMC's on Moneybox today at lunchtime.....



http://news.bbc.co.uk/1/hi/programme...ox/8538925.stm

[Amethyst]

Re: Cartel Client Review

Ministry of Justice investigates Cartel Client Review



BBC Radio 4's Money Box
Saturday, 27 February 2010 at 1204 GMT On Radio 4 and Online



An investigation has been launched into one of the biggest claims management companies in the country.
BBC Radio 4's Money Box has learned that Cartel Client Review is being investigated by the Ministry of Justice in response to complaints.
For an upfront fee of up to £495 the company offers to help customers bring claims against lenders for mistakes in their credit agreements.
The company denies it is being investigated by the regulator and says it has had very positive results for customers..
Reporter Ruth Alexander explains the issues.
Related information:

[TUTTSI]

Re: Cartel Client Review

What a good idea.

Review of Cartel Client Review - Avoid Scams With Our Unbiased Reviews

fascinating...I'm going to ask him to review Cento next!

[Amethyst]

Re: Cartel Client Review

CCLS / Burleys being investigated by the Solictors Regulation Authority - unconfirmed by SRA

Cartel being investigated by the Ministry of Justice - unconfirmed by MOJ

Tina Bessant was an agent. Put in 100 claims, none successful 12-18 months later.
( Home - Christina Bessant

http://www.reviewwithtina.co.uk is a trading style of Cartel Client Review Ltd. Cartel Client Review Ltd is regulated by the Ministry of Justice in respect of ...
http://www.reviewwithtina.co.uk/ )



Other agents with same story. Client list - 10 people 2 years no success.

Calls not being answered by CCLS or Cartel

Cartel 250k clients

Told agents had 4000 successful cases

Colin Power (now works for competitor) 99.9% of claims there was no case (Green file)

Cartel question his independence

Agents say they know of a few have had refund but most people havent.

Cartel say £495 is refundable if claim entered after 2008, not if before.

CCLS send claims back to Cartel and Cartel send for further review.

Cartel deny customers having problems lol, deny all allegations.

YES they are being investigations, SRA HAVE been in this month, unconfirmed to what end. MOJ ARE investigating proper refunds process and whether Cartel has resources to handle vast caseload.

[Amethyst]

Re: Cartel Client Review

Review of Cartel Client Review - Avoid Scams With Our Unbiased Reviews

fascinating...I'm going to ask him to review Cento next!

Marian Owen investigates Business Opportunitys. This is why she has looked at companies who have agents (many of whom invest their own money to start up) such as Cartel and Claims Warehouse. She investigates from the point of view of people who are looking to invest or take up business opportunities. She also looks at pyramid, multilevel marketing and entrepeneur schemes. Cento, as a standard CMC without agents, would be outside of her remit.

[Yoda]

Re: Cartel Client Review

http://www.timesonline.co.uk/tol/mon...cle7045285.ece

http://www.thebusinessdesk.com/north...s_section=4148

http://www.crainsmanchesterbusiness....100309993/1031

http://www.loans4.co.uk/loan_news/ne...estigation-786

http://www.mortgagesolutions-online....-investigation

[Amethyst]

Re: Cartel Client Review

Good good, took their ruddy time.


Ministry of Justice confirms probe into Cartel Client Review

By Simon Binns

The Ministry of Justice confirmed today that it was investigating Manchester-based claims management firm Cartel Client Review.

The company had earlier denied that it was being probed after a report on BBC Radio 4's Money Box.

Claims Management Regulator, which comes under the MoJ, said in a statement that it was "investigating Cartel Client Review Ltd and associated businesses. We are not able to comment on the specific issues we are investigating as to do so could jeopardise the progress and outcome of these investigations."

[Amethyst]

Re: Cartel Client Review

11:38 am, March 10, 2010
SRA shuts down Consumer Credit Litigation Solicitors

By Michael Fahy


Consumer Credit Litigation Solicitors, the firm which provided legal advice to Cartel Client Review, has been closed following an intervention by the Solicitors' Regulation Authority (SRA).

The firm, which operated from the Universal Square office complex, has been shut down by the authority, which has taken immediate possession of all client monies held by the firm and the files it held. It has appointed Bradford-based law firm Gordons to act as its intervening agent.

The SRA has not intervened into the affairs of Cartel Client Review, the claims management company owned by Carl Wright which referred cases to Consumer Credit Litigation Solicitors (CCLS). Cartel Client Review is separately regulated by the Ministry of Justice.

However, the SRA said that it has also intervened into Burleys Solicitors, the Newark-based law firm which was owned by Richard Burley, who ran CCLS. A separate agent is being appointed to handle Burleys Solicitors' files.

A spokesman for the SRA said that it had intervened into the affairs of both firms on the grounds of “suspected dishonesty, breaches of the olicitors' Code of Conduct 2007 and the need to protect the interests of clients”.

Richard Burley's practising certificate has also been suspended.

The SRA has issued guidance on its website to clients affected by the intervention. It said they can either contact Cartel Client Review Ltd if their claim is about an unenforceable consumer credit agreement to see if they can find a new solicitor, take legal advice from their local Citizens Advice Bureau or Law Centre. It urges that those who decide to pursue their claim with another solicitor should make them aware of the terms and conditions they may have signed with either Cartel Client Review or Consumer Credit Litigation Solicitors.

On Monday, Crain's reported that customers of Cartel Client Review and Consumer Credit Litigation Solicitors were calling for regulators to intervene into the affairs of both firms. Many claimed that after paying thousands in upfront deposits to Cartel Client Review, they had not heard from the firm or from CCLS and had been unable to secure refunds despite demanding them.

A spokesman for the Claims Management Regulator, which is part of the Ministry of Justice, said:

"We are aware that the Solicitors' Regulation Authority has today intervened in Consumer Credit Litigation Solicitors (CCLS). We are in contact with the SRA in view of the close working relationship CCLS had with the authorised business Cartel Client Review (CCR).

"We are continuing to actively investigate CCR. We are not able to comment further on specific issues under investigation as to do so could jeopardise the outcome of the investigations."

COMMENTS? mfahy@crain.com

[Amethyst]

Re: Cartel Client Review

HORSES MOUTH

Consumer Credit Litigation Solicitors closure

We have closed down Consumer Credit Litigation Solicitors. Guidance for clients of the firm is now available.



Consumer Credit Litigation Solicitors (CCLS) closure

Consumer Credit Litigation Solicitors (CCLS) of Building 5, Universal Square, Devonshire Street North, Manchester, Lancashire, M12 6JH, has been intervened into (in other words, closed down) by the Solicitors Regulation Authority (SRA).
The intervention protects the immediate position and safeguards documents and clients' money held by this firm. The SRA has appointed a law firm as its agent to take possession of clients' files to keep them safe.
The agent for CCLS is
Victoria Davey of Gordons LLP of
14 Piccadilly
Bradford
West Yorkshire
BD1 3LX
DX11716 Bradford
Tel: 0845 120 3204
ccl@gordonsllp.com
Please note that the intervention does not relate to Cartel Client Review Ltd as we do not regulate claims management companies.
What happens now?

CCLS is now closed and is no longer able to act for you. The reason the agent is writing to you is because they have recovered documents belonging to you. You may receive more than one letter from the agent if CCLS was dealing with more than one claim for you. You need to decide what you want to happen to your papers.
Please complete the form of authority attached with your instructions as to what you would like to happen to your file.
If you would like the agent to send your file somewhere, please insert the full details of where you would like the file to be sent. If you would like your file to be confidentially destroyed, please indicate this on the form. Before deciding which course of action to take we recommend that you carefully consider the terms and conditions you entered into with Cartel Client Review. Please note that you will need to provide the agent with copy identification documents from you before they can act on your authority. If the firm was acting for more than one person in relation to a claim, both people will need to complete the form.
If you do not contact the agent, your file will eventually be destroyed, although that may not happen for a number of years.
Frequently asked questions

Do I need legal advice or new solicitors?

We recommend that you consider the advice given by the Ministry of Justice relating to consumer credit claims—visit www.claimsregulation.gov.uk/consumers.aspx. If you decide to proceed with your case, you should consider the following options:

• contact Cartel Client Review Ltd if your claim is about an unenforceable consumer credit agreement to see if they can find you new representation; or
• take legal advice from your local Citizens Advice Bureau or Law Centre; or
• find out if you have access to a legal helpline through your household/car insurance, bank or building society or Trade Union; or
• find a new solicitor to act for you in your claim. If you do wish to instruct a new solicitor, we recommend that you make them aware of the terms and conditions you may have signed with either Cartel Client Review or CCLS; or
• contact the Financial Ombudsman Service (FOS) to see if they will consider your concerns about the credit agreement(s) you entered into. Their contact details are as follows
  • The Financial Ombudsman Service
    South Quay Plaza
    183 Marsh Wall
    London
    E14 9SR
    Consumer helpline: 0300 123 9123 or 0845 080 1800
    www.financial-ombudsman.org.uk
  
  

What about money I have paid?

The SRA regulates only solicitors and their firms. It is not responsible for any other bodies such as claims management companies. The SRA cannot deal with any complaints you have or any claims for refunds of money paid in relation to anyone other than CCLS. If you wish to complain about a claims management company you should consider the information set out in the Ministry of Justice's website.
If you have paid money to the claims management company on your credit card you may want to contact your credit card provider to see if they are able to provide you with a refund.
How do I complain?

If you want to complain about the service you received from CCLS, you should contact the Legal Complaints Service (tel: 0845 608 6565). You should make your complaint within six months of knowing that there was a problem (this is likely to be when the intervention took place, at the latest).
The Legal Complaints Service (LCS) helps consumers who have a complaint about the service provided by solicitors. However, you should consider whether it is worth making a complaint, especially if some of the difficulties you have experienced have been caused by the intervention, rather than poor service by the solicitors before the intervention took place.
While the LCS can award compensation for distress and inconvenience, the amount may be small and there is no guarantee that the s oli citors will be able to pay the award. The s oli citor's insurers may pay out if the LCS makes an award, but this is not guaranteed. Awards of compensation for distress and inconvenience directed by the LCS are not covered by the Compensation Fund.
Please note the LCS will not be able to direct CCLS to compensate you for any money you have paid to the claims management company.
Can I get a refund of money paid to CCLS?

As explained above, the SRA cannot deal with claims for money paid to any body other than CCLS. However, if CCLS was holding your money, you should apply to the Claims Management Unit of the Compensation Fund at the SRA.
You can read more details about the Compensation Fund or contact the Claims Management Unit (tel: 01926 487015 – email: claims.management@sra.org.uk).
Debt problems

Please note neither we nor our agent can give personal advice on debt matters. If you are having difficulty repaying debts, you should think about getting in touch with a free specialist debt advice service such as

• National Debtline (tel: 0808 808 4000), or
• Consumer Credit Counselling Service (tel: 0800 138 1111).

Burleys Solicitors

CCLS also traded as Burleys Solicitors of 64 Balderton Gate, Newark, Nottinghamshire, NG24 1UN. Burleys Solicitors is also subject to this intervention and a separate agent has been appointed to deal with that. If Burleys acted for you, you will be contacted separately by the agent.
General queries

If any query you have is not answered by the information above, you may wish either to telephone the agent who will do their best to help you—see contact details above.

[TUTTSI]

Re: Cartel Client Review

What happens now to all the people who had ongoing claims?

Did Cartel charge upfront fees? apparent;y I have just found out £495.

What will happen to those fees if they did?

Surely the MOJ will now close down Cartel?

Tuttsi