LBA & POC to claim a settlement from a CMC

[Amethyst]

Re: LBA & POC to claim a settlement from a CMC

All three claimants I believe have now sent full details of their complaints to an individual at the CMC compliance office and hopefully they will keep us updated as to how that is being treated.

When Tools spoke to MOJ yesterday they seem to be very limited in what they can do. They can look at regulation/authorisation issues with regards RH and ask RH to refund any money paid by the customer however they don't have very much in the way of power to force RH to pass on the money from CAP ONE and they said that if the customers contacted the MOJ themselves they would likely be advised to send a recorded delivery letter giving 14 days to RH to send the money on, and then to take action in the small claims court.

[Gills1970]

Re: LBA & POC to claim a settlement from a CMC

Hi Budgie Ive checked and I don't qualify for free fees :-( I'll wait to see if u come up with anything else. Will need to find the money from somewhere because I'm not giving up!

[fed up of rh]

Re: LBA & POC to claim a settlement from a CMC

i was wondering what my next move was after the lba. as the amount owed is nearly 4000 pounds

[Amethyst]

Re: LBA & POC to claim a settlement from a CMC

The next step is to submit a claim via MoneyClaim online.

Did you put the complaint to the MOJ at the email address i gave you and have you heard anything back ?

[fed up of rh]

Re: LBA & POC to claim a settlement from a CMC

thanks amethyst. yes i have heard from the moj they told me to contact them 2 weeks after the LBA. this is monday will let you know what they say.