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Hi. Somewhat unusual.
Summary: I had car accident. Other party accepted blame. I was given rental car (via claims company). Other insurer disputed cost of rental car. Case went to court. I missed court date. Case struck out. I am being chased for car rental costs. BUT all this took place without my knowledge.
More info:
Walking to my car I watched as someone drove into it. They accepted liability. This is where my involvement with the case ended.
My partner took the car to a garage who recommended a claims company to help the process. They arranged a courtesy rental car. Subsequently the other insurers disputed the cost of the rental car (was quite high - a couple of thousand for a few days!). A court date was set for the case to be heard. On the day I was at work and the case was struck out. Throughout the whole process I was unaware. My partner had been dealing with it and had taken all the phone calls and responded to all emails (signing my name) and sent all relevant identity requirements. My partner had used their mobile number and email address and all our identity docs are stored on a shared computer so sending proofs was straightforward. I found out 2 days ago when my partner told me what had happened. I knew my car had gone to the garage to be fixed and a courtesy car had been provided but I didn’t know there was a possible cost involved.
So, my partner has now shown me an email from the claims company saying that as I didn’t attend court I have to pay them the hire costs (over £2000) within 14 days.
Any advice greatly appreciated
Summary: I had car accident. Other party accepted blame. I was given rental car (via claims company). Other insurer disputed cost of rental car. Case went to court. I missed court date. Case struck out. I am being chased for car rental costs. BUT all this took place without my knowledge.
More info:
Walking to my car I watched as someone drove into it. They accepted liability. This is where my involvement with the case ended.
My partner took the car to a garage who recommended a claims company to help the process. They arranged a courtesy rental car. Subsequently the other insurers disputed the cost of the rental car (was quite high - a couple of thousand for a few days!). A court date was set for the case to be heard. On the day I was at work and the case was struck out. Throughout the whole process I was unaware. My partner had been dealing with it and had taken all the phone calls and responded to all emails (signing my name) and sent all relevant identity requirements. My partner had used their mobile number and email address and all our identity docs are stored on a shared computer so sending proofs was straightforward. I found out 2 days ago when my partner told me what had happened. I knew my car had gone to the garage to be fixed and a courtesy car had been provided but I didn’t know there was a possible cost involved.
So, my partner has now shown me an email from the claims company saying that as I didn’t attend court I have to pay them the hire costs (over £2000) within 14 days.
Any advice greatly appreciated
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