Can you REALLY cut credit card debt?
By James Coney
Last updated at 10:40 AM on 03rd September 2008
Snip: But is it that simple to write-pff your credit card debts?
Borrowers are being told they can write-off their credit card debts and have the interest repaid because of a loophole in the law.
It is the latest move by claims-handling firms who have already cashed in on endowment mis-selling and bank charges disputes.
Those who pursue such claims are being asked to pay fees upfront and could lose almost a third of any settlement to the firm handling the claim.
One firm advertising on local radio is Cartel Client Review, based in Manchester.
It claims: 'Credit card companies have reduced thousands of credit cards and written off millions of pounds worth of debt and you could benefit from this.
'If you took your credit card out before April 2007 your outstanding balance could be completely written off.
'Cartel Client Review can check all of your credit cards to see if you can claim to have your credit card balance completely cleared.'
Precisely how it does this is vague, even from the explanations on its website.
And when Money Mail called Cartel Client Review it refused to explain what the exact legal case was for their claims on the grounds that it did not wish to give anything away to competitors.
Legal experts contacted by Money Mail are unaware of any specific flaws in the Consumer Credit Act.
The only loophole they suggested was a change to the rules covering borrowers who were being treated unfairly and entitled for their debt to be cancelled, and interest and charges repaid.
Borrowers now have to prove their deal was based on an 'unfair relationship' rather than it was 'extortionate'.
This means a county court judge has to decide only whether the terms and conditions of a loan agreement are unfair to the borrower.
Ingrid Gubbay, a lawyer with London firm Cohen Milstein Hausfeld & Toll, says: 'What these firms are banking on is a loophole.
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'But these loopholes are still very difficult to prove in a county court and there is nothing that these firms are doing that can't be done for free.'
However, Cartel Client Review disputes this.
Spokesman Carl Wright says: 'It's as near as impossible as you are ever going to get to be able to do this on your own. I don't believe you could do this for free, when you have poured through the amount of different rules and litigation that we have gone through.'
He said that Cartel Client Review had been pursuing credit card balance reclaims since April and that the few cases it had taken on were successful.
On average, customers had reclaimed £3,000 to £5,000 per card.
Mr Wright claims that the old Consumer Credit Act, which was replaced in 2007, had flaws that meant contracts issued by credit card companies were not watertight.
'This means that there are a number of cases where customers are entitled to redress,' he says.
Under normal circumstances, money that you win back from a bank or credit card company is redress - it is supposed to put you back in the same position you would have been in had you not suffered a hardship.
But use a claims-handling firm and you will lose a large proportion of any redress to which you are entitled.
Cartel Client Review charges £495 to investigate a case, but it says you will get this back if it decides it cannot win your argument. You will also pay a £11 document review fee.
This will be for a request under the Data Protection Act so that it can get details of all your statements and correspondence with the credit card company.
However, if the case is successful you will then pay 30 pc of the interest repaid to you, payments that are returned and balance cleared.
Under the Banking Code, which most credit card companies have signed up to, firms must treat customers with financial difficulties sympathetically.
They should put you in touch with debt advice groups and help you come up with a repayment plan.
If you have been treated unfairly by a credit card firm you can turn to the free Financial Ombudsman Service.
It cannot make a decision as to whether a credit agreement is enforceable, but it can investigate a case where there are specific concerns about the way a customer has been treated.
Unlike these claims-handling firms, any money you get back is all yours, and you can also be awarded compensation where you have suffered a financial loss.
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By James Coney
Last updated at 10:40 AM on 03rd September 2008
Snip: But is it that simple to write-pff your credit card debts?
Borrowers are being told they can write-off their credit card debts and have the interest repaid because of a loophole in the law.
It is the latest move by claims-handling firms who have already cashed in on endowment mis-selling and bank charges disputes.
Those who pursue such claims are being asked to pay fees upfront and could lose almost a third of any settlement to the firm handling the claim.
One firm advertising on local radio is Cartel Client Review, based in Manchester.
It claims: 'Credit card companies have reduced thousands of credit cards and written off millions of pounds worth of debt and you could benefit from this.
'If you took your credit card out before April 2007 your outstanding balance could be completely written off.
'Cartel Client Review can check all of your credit cards to see if you can claim to have your credit card balance completely cleared.'
Precisely how it does this is vague, even from the explanations on its website.
And when Money Mail called Cartel Client Review it refused to explain what the exact legal case was for their claims on the grounds that it did not wish to give anything away to competitors.
Legal experts contacted by Money Mail are unaware of any specific flaws in the Consumer Credit Act.
The only loophole they suggested was a change to the rules covering borrowers who were being treated unfairly and entitled for their debt to be cancelled, and interest and charges repaid.
Borrowers now have to prove their deal was based on an 'unfair relationship' rather than it was 'extortionate'.
This means a county court judge has to decide only whether the terms and conditions of a loan agreement are unfair to the borrower.
Ingrid Gubbay, a lawyer with London firm Cohen Milstein Hausfeld & Toll, says: 'What these firms are banking on is a loophole.
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'But these loopholes are still very difficult to prove in a county court and there is nothing that these firms are doing that can't be done for free.'
However, Cartel Client Review disputes this.
Spokesman Carl Wright says: 'It's as near as impossible as you are ever going to get to be able to do this on your own. I don't believe you could do this for free, when you have poured through the amount of different rules and litigation that we have gone through.'
He said that Cartel Client Review had been pursuing credit card balance reclaims since April and that the few cases it had taken on were successful.
On average, customers had reclaimed £3,000 to £5,000 per card.
Mr Wright claims that the old Consumer Credit Act, which was replaced in 2007, had flaws that meant contracts issued by credit card companies were not watertight.
'This means that there are a number of cases where customers are entitled to redress,' he says.
Under normal circumstances, money that you win back from a bank or credit card company is redress - it is supposed to put you back in the same position you would have been in had you not suffered a hardship.
But use a claims-handling firm and you will lose a large proportion of any redress to which you are entitled.
Cartel Client Review charges £495 to investigate a case, but it says you will get this back if it decides it cannot win your argument. You will also pay a £11 document review fee.
This will be for a request under the Data Protection Act so that it can get details of all your statements and correspondence with the credit card company.
However, if the case is successful you will then pay 30 pc of the interest repaid to you, payments that are returned and balance cleared.
Under the Banking Code, which most credit card companies have signed up to, firms must treat customers with financial difficulties sympathetically.
They should put you in touch with debt advice groups and help you come up with a repayment plan.
If you have been treated unfairly by a credit card firm you can turn to the free Financial Ombudsman Service.
It cannot make a decision as to whether a credit agreement is enforceable, but it can investigate a case where there are specific concerns about the way a customer has been treated.
Unlike these claims-handling firms, any money you get back is all yours, and you can also be awarded compensation where you have suffered a financial loss.
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