Hi everyone
Received this letter from HSBC yesterday. We have an overdraft of approx £600 and were claiming approx £2,000 in bank charges. We are paying them off £10 per month as the account was in dispute - we did this as a "goodwill gesture".
Before I write back to them, can anyone advise if claims are still in dispute or do we have to pay all of the £600 upfront? We are not classed as a hardship case unfortunately, even though we don't have any disposable income. (HA - that'd be a novelty)!
As always, thx for the help. :reindeer:
G xxx
Received this letter from HSBC yesterday. We have an overdraft of approx £600 and were claiming approx £2,000 in bank charges. We are paying them off £10 per month as the account was in dispute - we did this as a "goodwill gesture".
Before I write back to them, can anyone advise if claims are still in dispute or do we have to pay all of the £600 upfront? We are not classed as a hardship case unfortunately, even though we don't have any disposable income. (HA - that'd be a novelty)!
As always, thx for the help. :reindeer:
G xxx
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