PPI after divorce

[Deltic Bouy]

I have just received letters at my home address one for me one for my ex wife advising that they have upheld my PPI complaint on loan I had as the loans were secured against the house it had both our names on, they are splitting the PPI payment onto separate cheques in both names. I no longer know where my ex wife is and it seems unfair she would profit from a claim for a loan that was only ever paid by myself. When our divorce completed it was done on a clean break basis with me having to pay her out which included taking account of the asset the loan was used for which I kept but had to buy her out of.
I have spoken to the company concerned but they say they only pay by cheque and will only issue the cheques split in both names thus this means I only get half the value of the original claim and the other will go to waste which means the company gets away with a lesser payment.
Is there anyway I can get this matter addressed so they issue a single cheque payment for this?
TIA

[Awareness]

Hey mate,

It's one of those really crappy things that happens!

Even if you paid the entire loan, if your ex-wife was a joint borrower, she's - strictly speaking - entitled to 50% of it.

You could try challenging them with FOS (or even litigation if you felt confident enough).

Was there anything in your divorce settlement about future windfalls?

On the bright side, you'll be holding a chuck of her money which she won't know anything about.

[Deltic Bouy]

Hey mate,

It's one of those really crappy things that happens!

Even if you paid the entire loan, if your ex-wife was a joint borrower, she's - strictly speaking - entitled to 50% of it.

You could try challenging them with FOS (or even litigation if you felt confident enough).

Was there anything in your divorce settlement about future windfalls?

On the bright side, you'll be holding a chuck of her money which she won't know anything about.

It was decreed as a clean break divorce which was explained to me as total separation of all financial matters which left me with the total loan debts to clear including this loan which was for a purchase for family benefit but toward which she never paid a penny.
I know what you mean about holding the cheque which has been said to me a few times by friends

[Awareness]

My advice, which is your choice to take or not, would be to speak to the business and show them the divorce settlement/agreement. They won't take a verbal explanation, so the important bit it is to physically show it to them.

If they disagree, go to FOS.

You might find your offer increases too, because you've not been able to bank the money.