Re: Help please!!
Have you sent off the complaint? I would wait to see how that plays out. They can't start court action whilst you have an active complaint with them or with the Ombudsman. I suggest not making any payments at all until your complaint is resolved BUT put aside the amount you could afford to pay them so that is sitting there to help pay off some of the debt when the complaint is finished.
Have you sent off the complaint? I would wait to see how that plays out. They can't start court action whilst you have an active complaint with them or with the Ombudsman. I suggest not making any payments at all until your complaint is resolved BUT put aside the amount you could afford to pay them so that is sitting there to help pay off some of the debt when the complaint is finished.
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