Merrywood loans

[vanman]

Hi my son needs some help


In December 2013 he applied for a loan from a company called

Merrywood loans they turn out to be a broker and took £69 off him :sad:

And in March took £15 again they say it members fee this time.
He phoned them up to cancel the contract and told them to put his £15 back in the bank
They said they would but did nothing.
He let it go as a bad experience,


Now the cruncher august two company’s one named Orchard loans and one says Purple Turtle Loans (as on bank statement)
Have both taken £69 out of his bank account £138 he has phoned the bank to say he did not authorise them to take it.

The bank says they can do nothing about it as he had sighed a contracted with merrywood and
And the two companies are part of the same company.

any help please

[Johnboy007]

Re: Merrywood loans

Did your son get three separate loans from the three companies mentioned?
Your son should cancel any debits or standing orders with any of these companies, until it is sorted out.
On getting a loan (if he did), have you a copy of the agreement that you could scan and post on here.
Obviously blanking out your personal details.
To cancel a contract you really must put it in writing, keeping a copy.
Phone calls, unless taped are impossible to prove.
Send any correspondence by recorded and signed for post (costs under £2.00)
Try to post that contract if you can.

[vanman]

Re: Merrywood loans

no he had no loans at all they are broker they don't supply loans

etc (Orchard Data Solutions Limited does not make payday loan or credit decisions, and is not a lender. Orchard Data Solutions Limited matches customer's loan applications with lenders in our database depending on the information provided. The completion of the application form does not guarantee approval of a loan.)

(Merrywood Capital Management Limited does not make payday loan or credit decisions, and is not a lender. Merrywood Capital Management Limited matches customer's loan applications with lenders in our database depending on the information provided. The completion of the application form does not guarantee approval of a loan.)

he made a mistake with merryloans but phone them up in may and canceled
but Orchard and purple he was not aware of.
theses are the two company’s that took the money in august
apparently they are the same company the same address
they have his debit card details and used it to take out the cash

Barclay bank have said sorry we cant help to get your money back
but i was just reading about the The Payment Services Regulations 2009

[Johnboy007]

Re: Merrywood loans

This does seem like a bit of a fiddle.
Apply to one company who then tell you that they don't do loans, but will pass your details to other companies, who then charge fees.
First thing to do is cancel any and all direct debits or standing orders.
You stated.... He phoned them up to cancel the contract
I really do need to see the contract that your son signed.
As you haven't mentioned any fees payable from Merrywood loans, or any terms and conditions.
It is hard to advise you, or to seek help from my colleagues on LB, unless you can provide more details.

[vanman]

Re: Merrywood loans

This does seem like a bit of a fiddle.
Apply to one company who then tell you that they don't do loans, but will pass your details to other companies, who then charge fees.
First thing to do is cancel any and all direct debits or standing orders. no direct debits or standing orders just his card
You stated.... He phoned them up to cancel the contract
I really do need to see the contract that your son signed.
As you haven't mentioned any fees payable from Merrywood loans, they took him for £69 in Dec that's when he found out he had been ripped off
or any terms and conditions. http://www.merrywoodloans.co.uk/faqs#ans19
It is hard to advise you, or to seek help from my colleagues on LB, unless you can provide more details.

sons not home yet but i know he has only has an email of the contract from Dec

[Amethyst]

Re: Merrywood loans

This sounds very similar to things like loan options and other brokers that are on here. Theres one lady who had numerous amounts taken by different lenders as application fees after signing up to a brokers site. Will have a look into it.

[Johnboy007]

Re: Merrywood loans

Well vanman, if anyone can help you, Amethyst can.
Get your son to instruct the bank not to pay any money to these companies.
Do it in writing

[vanman]

Re: Merrywood loans

This sounds very similar two things like loan options and other brokers that are on here. Theres one lady who had numerous amounts taken by different lenders as application fees after signing up to a brokers site. Will have a look into it.

thank you he only has a part time job he a student they cleaned him out.
and now he cleaning me out:violin:

[Amethyst]

Re: Merrywood loans

Did he get the £69 back from merrywood?

[Amethyst]

Re: Merrywood loans

Purple Turtle now seem to be Blue Bean.

I hate to say bit they seem to be another ''membership'' loan broking ''service''

Do you think when he was looking for loans he might have filed in his details on some other loan Broker sites?

I'll check Orchard now.

[vanman]

Re: Merrywood loans

Did he get the £69 back from merrywood?

no they said they would but didn't do it
he left it at that and thought he had Learned a lesson

[Amethyst]

Re: Merrywood loans

Ah lol, yes all same people

This on Blue Bean site

Blue Bean Loans is a trading style of of Orchard Data Solutions Limited, 2 Horsham Gates, North Street, Horsham, West Sussex, RH13 5PJ.
Registered address: 2nd Floor 145-157 St John Street, London, EC1V 4PY.
Orchard Data Solutions Limited is authorised and regulated by the Financial Conduct Authority
Company Number: 8059046, Data Protection Number: Z3427283
Copyright © 2014 Blue Bean Loans | All rights reserved.
LATE REPAYMENT CAN CAUSE YOU SERIOUS MONEY PROBLEMS. FOR HELP, GO TO www.Moneyadviceservice.co.uk

Merrywood Capital Management Limited does not make payday loan or credit decisions, and is not a lender. Merrywood Capital Management Limited matches customer's loan applications with lenders in our database depending on the information provided. The completion of the application form does not guarantee approval of a loan. The loan amount will vary depending on the lender who accepts the application within our database. £ 1000 may not be available to every customer. The time taken to transfer a cash advance loan may vary. This website does not directly endorse a particular product and service. Any information on this website should be taken as opinion only.

[Johnboy007]

Re: Merrywood loans

If I was you I would read their terms and conditions.
One section covers Fees and states
Fees
Merrywood Loan Explorer charges the Client a fee of £69.95 for the service as broker, specified as part of the communications with the Client. If the Client does not enter into a loan offered by a lender or financier within the 6 months Merrywood Loan Explorer is acting as broker, they will refund the fee less the £5 brokerage fee provided for by the Consumer Credit Act 1974. Refunds may be requested in writing, via telephone on [IMG]resource://skype_ff_extension-at-jetpack/skype_ff_extension/data/call_skype_logo.png[/IMG]01403 215760, via the refunds section of our website or via email to customerservice@merrywoodloans.co.uk. All refunds will be issued within 30 working days of requests being received. To facilitate Merrywood Loan Explorer processing payments and repayments the Client authorises Merrywood Loan Explorer to retain their charge, credit and debit card details.

This is the link to their terms and conditions.
http://www.merrywoodloans.co.uk/terms-conditions
Your son could always ask the bank to change his debit card.

They also state...
To withdraw any authority the Client must notify Merrywood Loan Explorer in writing.
Get your son to write to them and withdraw any authority that they have, or think they have to act on his behalf.

[Amethyst]

Re: Merrywood loans

Okay, do as John said and make sure the bank accept that any authorisation is withdrawn. I'll have a think and come back to you tmw.

[vanman]

Re: Merrywood loans

Do you think when he was looking for loans he might have filed in his details on some other loan Broker sites?

.

no merrywood was the only one