ok so me and hubby have been struggling to make ends meet as I was forced to give up due to my employer refusing to support new working arrangements after maternity leave. We have gone down the highest earner wage now and we are literally down to pennies each month.
After the month from hell that has included the washing machine breaking down and a scary phone bill (coz hubby had to change his number and I didnt update my magic numbers) my bank have just wiped me out! I had £150 for bills and they took it all! The didn't notify me of it because the terms and conditions of the account say that they take charges 22 days after the end of the statement in which it occurred" - only problem is that i don;t get statements as I'm an internet banker with paperless billing. i don't get emails about statements either so I ahve no idea when each statement is due as the date appears to change each time. Then they ok'd transactions when they shouldn't have, I thought i had the money as it was in my available balance but apparently there were pending transaction that weren't in my pending transaction and therefore my available balance wasn't available.
I literally have £2.61 left to last me til next friday when the problems get worse. I managed after a great struggle to get a food bank voucher but that doesnt help me with money for the ele and gas meters and nappies and baby milk and petrol for the car so hubby can go to work.
My bank tell me that it's up to me to make sure I have enough to cover transactions and charges but how can I?! everytime I claw my way back so we can just scrape by they take all my money and i'm back to square one again. we already live off £30 per week for food/milk/ele/gas/nappies - I cannot cut back anymore!
we don't have iphones or ipads or holidays we literally just pay rent, council tax, water, car insurance, home insurance (really rough area so we need it) tv licence and car payments which will end in nov.
I can't believe that the bank can just do this! help me please!
After the month from hell that has included the washing machine breaking down and a scary phone bill (coz hubby had to change his number and I didnt update my magic numbers) my bank have just wiped me out! I had £150 for bills and they took it all! The didn't notify me of it because the terms and conditions of the account say that they take charges 22 days after the end of the statement in which it occurred" - only problem is that i don;t get statements as I'm an internet banker with paperless billing. i don't get emails about statements either so I ahve no idea when each statement is due as the date appears to change each time. Then they ok'd transactions when they shouldn't have, I thought i had the money as it was in my available balance but apparently there were pending transaction that weren't in my pending transaction and therefore my available balance wasn't available.
I literally have £2.61 left to last me til next friday when the problems get worse. I managed after a great struggle to get a food bank voucher but that doesnt help me with money for the ele and gas meters and nappies and baby milk and petrol for the car so hubby can go to work.
My bank tell me that it's up to me to make sure I have enough to cover transactions and charges but how can I?! everytime I claw my way back so we can just scrape by they take all my money and i'm back to square one again. we already live off £30 per week for food/milk/ele/gas/nappies - I cannot cut back anymore!
we don't have iphones or ipads or holidays we literally just pay rent, council tax, water, car insurance, home insurance (really rough area so we need it) tv licence and car payments which will end in nov.
I can't believe that the bank can just do this! help me please!
Comment