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natwest offer
Hi to everyone just registered so hope posting to right forum.
Recieved an offer from the Natwest under the Hardship claim criteria. They said they were keen to
resolve my complaint and are happy to make me an exceptional offer of £4359.00. Which is just under half of the claim I have made, but obviously, exactly what will happen in the test case is dependent on the courts and they can assure me that once the legal proceeding are completed they will apply the findings to my case and ensure that my acceptance of this payment does not prevent me from benefiting. if the legal decision is more advantageouse to me. Hope this is true......... I rang the tel number on the letter and spoke to someone who advised me that if I accepted the amount the money would be paid into my old Natwest account , which I thought was closed, and apparantly the Natwest will only release money to debtors to whom I owe arrears ie mortgage council tax. Is this legal or can I insist that the money be paid into the new account I opened, which I use to pay all my dds and standing orders. Just thought it was my money to do what I want with in the first place?
I was also informed that any charges incurred when I changed my account to an Advantage Gold account the charges became some kind of payment and were not classed as a charge on this particular type of account, so I would not be able to claim them, as they were not charges?........................ Do you think I should accept this offer ? Sorry for rambling on in my first posting Hope you can give me some advice Thanks Bon
Recieved an offer from the Natwest under the Hardship claim criteria. They said they were keen to
resolve my complaint and are happy to make me an exceptional offer of £4359.00. Which is just under half of the claim I have made, but obviously, exactly what will happen in the test case is dependent on the courts and they can assure me that once the legal proceeding are completed they will apply the findings to my case and ensure that my acceptance of this payment does not prevent me from benefiting. if the legal decision is more advantageouse to me. Hope this is true......... I rang the tel number on the letter and spoke to someone who advised me that if I accepted the amount the money would be paid into my old Natwest account , which I thought was closed, and apparantly the Natwest will only release money to debtors to whom I owe arrears ie mortgage council tax. Is this legal or can I insist that the money be paid into the new account I opened, which I use to pay all my dds and standing orders. Just thought it was my money to do what I want with in the first place?
I was also informed that any charges incurred when I changed my account to an Advantage Gold account the charges became some kind of payment and were not classed as a charge on this particular type of account, so I would not be able to claim them, as they were not charges?........................ Do you think I should accept this offer ? Sorry for rambling on in my first posting Hope you can give me some advice Thanks Bon
Have they asked you for your priority arrears account details (eg mortgage etc) ? Yes it is a good idea to have them pay direct, only concern would be any left over going to pay off part of the overdraft debt which they have a court judgment and installment order on - so possibly write back accepting the interim offer, state you understand the remainder of your claim and the interest will be looked at again in line with the results of the test case, and that as you have installment order under cjj to repay the natwest debt, and as well as priority arrears you have other debts which the remainder needs to be split proportionally against - and say something like, I can give you these account details and instructions as to whats to go where, or you can send a cheque for the remainder for me to distribute myself.
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