Hello,
I have an account with Idem and have asked for the credit agreement which they have acknowledged they can't provide. They have in the same letter said the balance is still outstanding though and they will continue to persue the debt including registering any defaults and arrears with credit agencies. It has already expired from my credit history as it has been longer than 6 years so my understanding is they can't add it again now. They have said they will contact me to discuss repayment proposals. They have sent me a statement of my payments to date which show it has decreased from £12,700 to £7,600 now so I have paid a lot back. I recently offered them a settlement figure of £1500 which they declined- before I had asked for the agreement. They said they want 80% of what is left owing. That was before this new letter. Please could you advise me what to do next.
I have an account with Idem and have asked for the credit agreement which they have acknowledged they can't provide. They have in the same letter said the balance is still outstanding though and they will continue to persue the debt including registering any defaults and arrears with credit agencies. It has already expired from my credit history as it has been longer than 6 years so my understanding is they can't add it again now. They have said they will contact me to discuss repayment proposals. They have sent me a statement of my payments to date which show it has decreased from £12,700 to £7,600 now so I have paid a lot back. I recently offered them a settlement figure of £1500 which they declined- before I had asked for the agreement. They said they want 80% of what is left owing. That was before this new letter. Please could you advise me what to do next.
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