Hello,
This is my first post here so I hope all goes well.
Basically, last year I purchased an item from eBay and was slapped with a £17 import fee. I was unaware of import fees as the postage didn't mention it. Anyway, a few weeks later I was contacted by a company called Control Account PLC telling me I had to pay these charges by a certain date and that I would be getting charged £10 every X amount of time I didn't pay. I was unemployed at the time so I couldn't pay so I went to citizens advice and they tried to contact Control Account but apparently they ignored citizens advice. Eventually I give in and contacted Control Account PLC on the Wednesday I believe to say I will have the money on Friday (I remember this conversation clearly) and to take it out on that day. They said that would be okay and they will take it out on that day. They already had my details as I had tried to pay them before. So I'm sat happy because my debt is payed off but then a few weeks later I receive another letter telling me I still haven't payed, even though I was under the impression that they were going to take it out of my account on the Friday. I checked my bank account just to see if they were ripping me off, but no, they just didn't take the payment (I definitely had the money). I haven't been in contact with them since that last letter which I got on the 1/3/16 and they haven't tried to get in contact with me. My question is, should I contact them or ignore them? Can they take legal action against me or get bailiffs involved? I'm really nervous as this is my first proper debt :/
Thank you in advance
This is my first post here so I hope all goes well.
Basically, last year I purchased an item from eBay and was slapped with a £17 import fee. I was unaware of import fees as the postage didn't mention it. Anyway, a few weeks later I was contacted by a company called Control Account PLC telling me I had to pay these charges by a certain date and that I would be getting charged £10 every X amount of time I didn't pay. I was unemployed at the time so I couldn't pay so I went to citizens advice and they tried to contact Control Account but apparently they ignored citizens advice. Eventually I give in and contacted Control Account PLC on the Wednesday I believe to say I will have the money on Friday (I remember this conversation clearly) and to take it out on that day. They said that would be okay and they will take it out on that day. They already had my details as I had tried to pay them before. So I'm sat happy because my debt is payed off but then a few weeks later I receive another letter telling me I still haven't payed, even though I was under the impression that they were going to take it out of my account on the Friday. I checked my bank account just to see if they were ripping me off, but no, they just didn't take the payment (I definitely had the money). I haven't been in contact with them since that last letter which I got on the 1/3/16 and they haven't tried to get in contact with me. My question is, should I contact them or ignore them? Can they take legal action against me or get bailiffs involved? I'm really nervous as this is my first proper debt :/
Thank you in advance
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