Notice of Sums in Arrears - Welcome Finance

[Bazza]

Did not receive any details amongst my SAR but on reviewing Activity sheets I noticed that they mentioned NSOA details were sent.

I requested details and on looking at one of the older letters that I did not previously receive, they state date of notice September 2011 but payment details attached are from January 2012 to March 2012 ?

Also opening balance on first page is different to that what is stated on second attached page.

Does anyone know where I can locate something under the Consumer Credit Act regarding what should be presented on arrears notifications and would I have a case for interest / shortfall to be refunded ?

Thank-you

[nemesis45]

Re: Notice of Sums in Arrears - Welcome Finance

Did not receive any details amongst my SAR but on reviewing Activity sheets I noticed that they mentioned NSOA details were sent.

I requested details and on looking at one of the older letters that I did not previously receive, they state date of notice September 2011 but payment details attached are from January 2012 to March 2012 ?

Also opening balance on first page is different to that what is stated on second attached page.

Does anyone know where I can locate something under the Consumer Credit Act regarding what should be presented on arrears notifications and would I have a case for interest / shortfall to be refunded ?

Thank-you

Legislation.gov.uk
CCA 2006 explanatory notes.
nem

[Bazza]

Re: Notice of Sums in Arrears - Welcome Finance

QUOTE=nemesis45;598203]Legislation.gov.uk
CCA 2006 explanatory notes.
nem[/QUOTE]

Cheers nem I will have a look.

Does this apply for statements from October 2008 ?

[nemesis45]

Re: Notice of Sums in Arrears - Welcome Finance

QUOTE=nemesis45;598203]Legislation.gov.uk
CCA 2006 explanatory notes.
nem

Cheers nem I will have a look.

As far as I know yes!

nem

Does this apply for statements from October 2008 ?[/QUOTE]

[Bazza]

Re: Notice of Sums in Arrears - Welcome Finance

Cheers nem I will have a look.

As far as I know yes!

nem

Does this apply for statements from October 2008 ?

[/QUOTE]

Thanks again nem and did mean NSOA as well as annual statements.

I am just trying to confirm what should be presented regarding arrears notifications and also correct details on annual statement presentation under the CCA 1974 & 2006.