Hello,
Three years ago we bought our house. Since then, we've been receiving mail for a previous resident, usually 5-10 envelopes at a time. I started off by writing "no longer at this address, return to sender". This made no difference. I googled the address on the back of the envelope and found that the mail was from Cabot Financial so I gave them a call to explain that they were sending mail to my address and the person they wanted no loner lives here. They instructed me to open the letter and give them the account numbers. This made no difference, the mail kept coming. I kept calling and they kept telling me they would remove my address from their system.
A couple of weeks ago, I contacted the financial services ombudsman to complain about Cabot harassing me by sending mail to my address, they've contacted Cabot.
Today I received a more official looking envelope addressed to the previous resident, googling the address again, it appears to be a county court claim.
What should I do? Even though this doesn't involve me, I'm scared of coming home one day to see bailiffs in my property. I don't want this to affect me financially as I've always tried so hard to keep my rating the best I can. This worry really isn't doing my anxiety any good.
Does anyone have any advice? Please.
Steve
Three years ago we bought our house. Since then, we've been receiving mail for a previous resident, usually 5-10 envelopes at a time. I started off by writing "no longer at this address, return to sender". This made no difference. I googled the address on the back of the envelope and found that the mail was from Cabot Financial so I gave them a call to explain that they were sending mail to my address and the person they wanted no loner lives here. They instructed me to open the letter and give them the account numbers. This made no difference, the mail kept coming. I kept calling and they kept telling me they would remove my address from their system.
A couple of weeks ago, I contacted the financial services ombudsman to complain about Cabot harassing me by sending mail to my address, they've contacted Cabot.
Today I received a more official looking envelope addressed to the previous resident, googling the address again, it appears to be a county court claim.
What should I do? Even though this doesn't involve me, I'm scared of coming home one day to see bailiffs in my property. I don't want this to affect me financially as I've always tried so hard to keep my rating the best I can. This worry really isn't doing my anxiety any good.
Does anyone have any advice? Please.
Steve
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