Can anyone please advise. I held an account with Progressive credit 1990 account which they purchased from a different company. I stopped paying in Feb. 2013 subsequently agreed to a reduced payment but have repeatedly disputed the amount owed or the fact they would not change my address I live abroad. In June 2013 I made an offer of a greatly reduced good will payment with no liability until the outstanding balance and address issues where resolved requesting a copy of the CCA which to this day I have not received despite honouring what I said I would do. On the 25th of January 2014 I received a redirected letter from my old uk address from 1st Credit the usual hello good by letter notice of assignment I contacted Ist Credit in writing on the 3rd of Feb 2014 explained that I was no longer living at the uk address had informed progressive credit numerous times with documented proof that I no longer lived in the uk and requested the CCA and full statement again. 1st Credit changed my address instantly suspended the account saying they would have to obtain a copy of the CCA from Progressive Credit and they where delaying the matter then sent an opening closing balance and claimed they had meet the legal requirements. I have once again informed them that to date May no CCA has been supplied and further requested a certified copy of the deed of Assignment which the refused to supply claiming this was a private matter between them and the Royal Bank of Scotland ( dont know where they come in to the story) I responded that still no CCA had been supplied and they could inform me of the type of Assignment they hold which they have ignored. on the 16th of June I received an e-mail saying they where investigating my complaint which I never made rather asked why they had not supplied what they are legally bound to whilst I am still honouring a good will payment of £5.00 per month.
To date I still have not received a copy of the CCA they will not supply a full statement or a Copy of the Deed of Assignment.
I would be greatful of any advice on how to proceed?
Overseas
To date I still have not received a copy of the CCA they will not supply a full statement or a Copy of the Deed of Assignment.
I would be greatful of any advice on how to proceed?
Overseas
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