Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

[Pallawan]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Hi there
Ive been meaning to say hello to everyone.
I'm a client of Bournes as well and in the same boat as everyone else. I've been with Bournes for over 3 years.
One of my creditors contacted me a cour of weeks ago to tell me the fca has frozen Bournes so I immediately cancelled my DD, rang all my creditors and paid all if them up to Oct. I have now set up a DMP with StepChange who have been so helpful. I should have gone with them years ago but due to several major operations stayed with Bournes as everything was already set up and easier. (Big mistake!)
To date like everyone else I haven't heard anything. Is it the Administrators that I should contact or is it best to wait for a letter from them?

[Last]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

I have spoke to the administrators.....they are assessing the accounts and will be in touch shortly....thats all they say - I am hoping to hear something this week - I believe they have a timeline for contacting the customers of Bournes...Beagles please advise.

[Tezzer]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

I have just spoken to these on the phone.
The gentleman i spoke to said that he is in the process of going through all the accounts.
I asked if it would help if i sent the last statement that i had received off Bournes. He said it would be a great help along with the dates and amounts of any payments made since the last statement then he can cross reference with the bank statements.
I have emailed them with all this info along with my contact deteails.
Hope this helps.

Can't remember his name now. I just rang the number from their website. Just ring them. Tell them you will send the statement and details. If your last one was June then also send them the dates and amounts you have sent since then as well.

[Tezzer]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Can't remember his name now. I just rang the number from their website. Just ring them. Tell them you will send the statement and details. If your last one was June then also send them the dates and amounts you have sent since then as well.

[Tezzer]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Sorry. Half asleep. That last one was meant for [MENTION=52955]libra1970[/MENTION]

[Joe22]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

I have just spoken to these on the phone.
The gentleman i spoke to said that he is in the process of going through all the accounts.
I asked if it would help if i sent the last statement that i had received off Bournes. He said it would be a great help along with the dates and amounts of any payments made since the last statement then he can cross reference with the bank statements.
I have emailed them with all this info along with my contact deteails.
Hope this helps.

I have had had this response from the administrators

Thank you for your email.

Bournes Ltd (in Administration) High Court of Justice No. 6631 of 2014 Peter Levy was appointed as Administrator on 18 September 2014 (at 3.30pm). He is investigating the client money position and advises that all standing orders must be cancelled forthwith and that no payments to creditors are no longer being made. Please do not pay in any money into any accounts connected to Bournes Ltd either by cash or cheque and please cancel any direct debit facilities you may have set up.

Please note that we are establishing the position as regards client monies and will provide updates in due course.

It will be difficult to monitor, reply to and justify costs in addressing all email communications and enquiries; we would ask that you send all future emails with a ‘read receipt’ request so that when we read emails you then receive confirmation that your email has been received and is being dealt with. An initial notification letter is being prepared and is to be made available for viewing on our website, but only accessible to relevant clients and customers. Log in details will be provided to those who are in contact by email at this stage. If you prefer to have a hard copy please put this request in writing.

Thank you in advance for your patience.

Kind Regards
The email address to send ur details is Bournes@labusinessrecovery.com

lets hope we get something soon

[libra1970]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Sorry did you ring the number off bournes website or their administrators website?

[Joe22]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

I rung the administrators and then they told me to email them. Num 01895 819460 la business recovery

[libra1970]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Cheers

[efterpa]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Hi everyone,

I am one of the Bournes clients. I was trying to contact them since last Monday but... nothing. Today I called Financial Ombudsman and they confirmed that Bournes is under FCA investigation. I have cancelled my standing order and I made a claim to the ombudsman. Meanwhile, I haven't received any letters from Bournes at all. I contacted my creditors and they put my accounts on hold for 30 days until I have some more information about the situation.

Is there anything else I can do?

Thanks for any advice in advance

[Last]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Unfortunatley for now none..........you can contact the Administators with all your details. All the info so far is within this thread. It's just a wait and see what the administrators come up with....hopefully they should be making contact soon.

[Kati]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

,If you've cancelled all standing orders and make no more payment to Bournes then, unfortunately, I think it's just a waiting game now ...

You could maybe think about setting up another payment plan with another provider (Stepchange - http://www.stepchange.org and PayPlan https://www.payplan.com are both free)

Kx

[efterpa]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Thank you guys for your swift responses and support.

[libra1970]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Hi what do we say to the ombudsman and have you got their number please or tell me were I can get it.

[efterpa]

Re: Bournes Debt Solutions (Bournes Limited) - FCA requirements & administration

Hi
I just got the number from their website 0800 023 4 567, I explained them the situation and asked for information and advice. Then they told me that I can make a claim. The lady asked me for some more information and started the claim. She also gave me a reference number and said that I am going to receive a letter with an explanation and a form. So, will keep you updated.


http://www.financial-ombudsman.org.u...act/index.html

Tx