FFS Refused

[aromaannie]

Posting on behalf of my OH. He has had a managed debt program for around 8 years now. 1 of his debts was sold to Cabot and quite possibly this was not the first sale of the original debt (he is as good at keeping paperwork as he is in managing his money lol). I have been trying to help sort out his finances as he hasn't worked since the end of March due to Covid. I sent off for a copy of his CCA for this debt and Cabot replied around 6 weeks ago saying they hadn't been able to find it so far - the original debt goes back to 2007. From what I have read he no longer has to continue to pay as they haven't been able to produce the CCA. I fired off a F&FS offer from a template I found explaining that due to being unable to produce the CCA and the fact that his work has dried up and is unlikely to change in the near future he was willing to offer £100.

The debt is £4100 and currently being paid off at around £4.50 a month

This week we have had a response saying the offer is too low to accept and they want him to do return a budget planner. What is the next step? Do I write saying that £100 is the only offer and that as they have been unable to produce the CCA he will just stop paying the debt? Any advice would be much appreciated

[quintonside]

I've dealt with Cabot in the past. They wont do anything whilst they say they can't locate the CCA 'yet'. Basically means they are still looking for it. Seems unlikely they'll come up with it and they usually write again to say they cant provide it and the debt is unenforceable but they still want you to continue to pay. It is at that point they'll likely accept F&FS offer.