Freehoder sent the bill for ground rent and insurance to the wrong address

[Cami]

Hello,

I have purchased a flat recently and when the ground rent and insurance were due the Freeholder sent the bill to address of the flat although they were advised at the time of purchase by my solicitor that all bills must be send to my home address.
They have send all further demands to the new flat address as well but after they didn't receive payment they have given me to property debt collection agency.
The first letter that I received at my home address, regarding this matter, was from the DCA. As the bill was not paid in time, as I didn't received it, the freeholder added £185 to the original bill and the DCA added another £170 + VAT.
I have contacted them immediately but I have refused to pay the additional charges because I haven't received the bills and it is not my fault that they sent them to the wrong address. It was oversight and negligence from their side.
I have sent a cheque to the freeholder for the original amount and now waiting for them to cash the cheque, hopefully.
I am worried what they might do next - the freeholder or the debt collection company. Any advice would be appreciated.

Thanks,
Cami

[des8]

Re: Freehoder sent the bill for ground rent and insurance to the wrong address

Hi and welcome.
If they are sensible they will cash the cheque and say "thank you".
DCAs however are not noted for being sensible, and you might hear from them as they try and collect their charges.
Follow Lord Asquith's example "Wait and see"