Search
  • Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

bt

Collapse
Loading...
X
Collapse
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous Next
  • #1

    bt

    hi I'm very new to this, so please bear with me if I ramble on.
    well just over a year ago I Was a bt customer, I had TV, internet and phone for about approximately 25pound a month.

    AlL was going well for the first few months or so,
    then an unselected bill arrived over a hundred pounds.
    I called then up thinking it must be some kind of mistake as I hadn't done anything different to incur any charges.

    They saId that I had been downloading data, which I hadn't but had subscribe to net flicks for my son.
    Which I had done for my entire time and previously hadn't incurred any charges.
    I was adamant that I hadn't downloaded any films and only streamed online-not downloading.

    Any way this went on and on as I refused to pay thinking I was being bullied into go unlimited for an extra 15 pound a month, as every time I spoke to any one they kept urging me to go unlimited.

    Any way they cut me off and now a debt finance recovery have been taking ten pounds a week off me.
    The bill had gone from about 300 from bt taking there bill and monthly line rental for the year to about 800 pounds.

    Theythreatened me with bailiffs which of course I don't want neither do I want yo be black listed add I do eventually want to buy my home.

    I hate the fact this country allows these multi million pounds companies get away with this
    Tags: None
    • 1 thank
  • #2
    Re: bt

    Originally posted by claire5158 View Post
    They saId that I had been downloading data, which I hadn't but had subscribe to net flicks for my son.
    Which I had done for my entire time and previously hadn't incurred any charges.
    I was adamant that I hadn't downloaded any films and only streamed online-not downloading.
    How charmingly naive! :grin:

    Whether the data are downloaded or "streamed", you were still causing data to be sent.
    Didn't the buggers at BT ever explain that to you?

    Any way this went on and on as I refused to pay thinking I was being bullied into go unlimited for an extra 15 pound a month, as every time I spoke to any one they kept urging me to go unlimited.
    It would certainly have been sensible.

    Any way they cut me off
    And you cannot get online to cancel your NetFlix subscription?

    and now a debt finance recovery have been taking ten pounds a week off me.
    The bill had gone from about 300 from bt taking there bill and monthly line rental for the year to about 800 pounds.
    How?

    How much is owed to BT?

    They threatened me with bailiffs which of course I don't want
    Why not?

    Without a County Court Judgement to enforce, there'd be bugger all they could do.

    By the way, you do have a valid TV licence, don't you?

    Or do you no longer watch television?
    • 2 likes

    Comment

    • #3
      Re: bt

      First thing i would do here is write to BT recorded Delivery asking for a break down of cost and data user along with the retrospective dates this data usage occurred which led to this £300 bill - Surely it can not all be from 1 months of data usage?! Which, if not, would beg the question why you were not charged extra with your monthly subscriptions!
      Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (LB),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

      By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

      If you PM me, make sure to include a link to your thread as I don't give out advice in private. All PMs that are sent in missuse (including but not limited to phishing, spam) of the PM application and/or PMs that are threatening or abusive will be reported to the Site Team and if necessary to the police and/or relevant Authority.

      I AM SO GOING TO GET BANNED BY CEL FOR POSTING terrible humour POSTS.

      The Governess; 6th March 2012 GRRRRRR
      • 1 thank

      Comment

      Previous Next

      View our Terms and Conditions

      LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

      If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


      If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.

      Announcement

      Collapse
      See more
      See less

      Court Claim ?

      Guides and Letters
      Loading...



      Search and Compare fixed fee legal services and find a solicitor near you.

      Find a Law Firm


      Working...
      X