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Hi everyone
A while ago I posted on here about a debt I apparently have with Global Arrow. I received some good advise over email but have since managed to delete the email but in the meantime I have also remembered a few other things around this debt so thought I would start again
In 2010 I cancelled with mobile account with Orange due to their extremly bad reception and customer service. I remember calling them to early (2 months before end of contract) to start off with so called again 30 days before the end of the contract and cancelled. Unfortunately I didn't realise that I had to also do this in writing so don't have anything in writing.
To my knowledge I paid the the final amount and then cancelled the direct debits. Again, here I have a problem proving anything as the payments I made came out of another account which used to be a joint account I shared with my now expartner. He now has the account in his name and I know that being the person he is, he will not help at all so no point in asking him anything.
Orange sent me a few letters which I regularly disputed with them (again only over the phone) and then things went quite.
This is where Global Arrow come in. A few months ago I asked for a copy of my credit report and see that Global Arrow logged a default against my account in Jan 13. I disputed this through the CRA but the responce I got was that Global Arrow refuse to remove this default or do any until I contact them directly.
Can anyone please tell me what I should do? The amount outstanding is a measly £83 but this is obviously impacting my credit score quite serverly.
Thank you
Svanjo
A while ago I posted on here about a debt I apparently have with Global Arrow. I received some good advise over email but have since managed to delete the email but in the meantime I have also remembered a few other things around this debt so thought I would start again
In 2010 I cancelled with mobile account with Orange due to their extremly bad reception and customer service. I remember calling them to early (2 months before end of contract) to start off with so called again 30 days before the end of the contract and cancelled. Unfortunately I didn't realise that I had to also do this in writing so don't have anything in writing.
To my knowledge I paid the the final amount and then cancelled the direct debits. Again, here I have a problem proving anything as the payments I made came out of another account which used to be a joint account I shared with my now expartner. He now has the account in his name and I know that being the person he is, he will not help at all so no point in asking him anything.
Orange sent me a few letters which I regularly disputed with them (again only over the phone) and then things went quite.
This is where Global Arrow come in. A few months ago I asked for a copy of my credit report and see that Global Arrow logged a default against my account in Jan 13. I disputed this through the CRA but the responce I got was that Global Arrow refuse to remove this default or do any until I contact them directly.
Can anyone please tell me what I should do? The amount outstanding is a measly £83 but this is obviously impacting my credit score quite serverly.
Thank you
Svanjo
Which doesn't seem to be the case here. :ohwell:
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