• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Lowell Court Action

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Lowell Court Action

    Dear all,

    Recently received a court claim from Lowell group as follows:

    "Claim is in the sum of 695.31 in respect of monies due under a mobile telecommunications contract which the Defendant took with Vodafone, the Claimant's predecessor-in-title.

    The debt has been legally assigned to the Claimant pursuant to The Law of Property Act 1925, notice of such has been provided by the Defendant

    The Defendant failed to make payment and is therefore properly indebted to the Claimant

    The Claimant claims the sums of 695.31 which is inclusive of interest. "

    In total, they are claiming £820.31 (including £55 court fee and £70 solicitor costs)

    Now, having no recollection of the debt (have had quite a few house moves since the alleged debt in 2008), I called up Lowell which had initially transferred the debt to Lewis group. After the initial phone conversation, the debt had been transferred back to Lowell; however, to clear the debt, a sum of £639.52 would be payable.

    Also, I had asked (while not acknowledging the debt) that if payment was made for the following:
    1) The county court claim would be fully withdrawn
    2) Credit rating would be cleared

    The rep from Lowell avoided the topic of the claim and read what sounded like the standard line of "credit rating updated etc etc" and would not be able to provide the details of the conversation in writing; however "all phone calls were recorded". Also felt that the rep was focusing very much on payment payment payment and using terms such as CCJs even though none have been granted to this as such!

    Planning on contesting this and need to mount a defence; however, I do not understand how if a settlement with them is only £639.52? Also, if I asked for Lowell to "prove" that the debt is owed, granted that mobile phone contracts have not warranted any signatures etc, how would they enforce that it was indeed taken out by me or someone else using my name?

    An added question is - If the court has indeed accepted that I owe Lowell, I would have 28 days to pay in full without a CCJ entered into any records?

    Apologise for the many questions on a friday, but have never dealt with anything legal and would really appreciate help+advice!
    Tags: None

  • #2
    Re: Lowell Court Action

    Hiya and to LegalBeagles

    Comment


    • #3
      Re: Lowell Court Action

      Do you have a court date? If it is less than say 55 days away, you need to apply for it to be delayed pending information which will support your defence.

      You then need to send a Subject Access Request to Lowells asking for everything they have about the account, including recordings (or transcripts thereof) of the phone conversation. You are absolutely right that they need to prove the debt and that it has been assigned legally to them and any default notice issued withstands legal scrutiny. Remember mobile contracts are not governed by the CCA.

      Comment


      • #4
        Re: Lowell Court Action

        Originally posted by doberman1 View Post
        Now, having no recollection of the debt (have had quite a few house moves since the alleged debt in 2008), I called up Lowell which had initially transferred the debt to Lewis group. After the initial phone conversation, the debt had been transferred back to Lowell; however, to clear the debt, a sum of £639.52 would be payable.

        Also, I had asked (while not acknowledging the debt) that if payment was made for the following:
        1) The county court claim would be fully withdrawn
        2) Credit rating would be cleared

        The rep from Lowell avoided the topic of the claim and read what sounded like the standard line of "credit rating updated etc etc" and would not be able to provide the details of the conversation in writing; however "all phone calls were recorded".
        That's the problem with phone conversations, you don't have any solid proof of what was said or agreed. Phone calls are recorded at their end for internal business purposes, but that won't help you prove anything. To avoid misunderstandings, all communication should be in writing. I know of someone who agreed a repayment plan for a loan with interest frozen and no charges added over the phone, back in 2000. 12 years later, he was hit with a statement claiming an outstanding balance of £24,000 :scared: :scared: :scared: It turns out interest had been added all those years and they had no proof of the agreement to freeze interest because it was done over the phone! :rant: :rant: :rant:

        Originally posted by doberman1 View Post
        Also felt that the rep was focusing very much on payment payment payment and using terms such as CCJs even though none have been granted to this as such!
        Those telephone operators are trained to demand payment and do their best to scare people into paying up. They are not decision makers nor are they very knowledgeable, the can only tell you what they've got on their scripts, as you know, phone calls are recorded and if they were to tell you something different, they'd be facing a disciplinary!

        Originally posted by doberman1 View Post
        Planning on contesting this and need to mount a defence; however, I do not understand how if a settlement with them is only £639.52? Also, if I asked for Lowell to "prove" that the debt is owed, granted that mobile phone contracts have not warranted any signatures etc, how would they enforce that it was indeed taken out by me or someone else using my name?
        Although mobile contracts do not fall under the CCA, signatures are still required. I got a couple of them recently and had to sign. The question here is, did you actually have such a contract? Could it be cancellation charges for a contract you didn't pay till its full term? Surely you can remember what happened in 2008... :ohwell:

        Originally posted by doberman1 View Post
        An added question is - If the court has indeed accepted that I owe Lowell, I would have 28 days to pay in full without a CCJ entered into any records?

        Apologise for the many questions on a friday, but have never dealt with anything legal and would really appreciate help+advice!
        If you pay a CCJ within a month, it gets removed from the register, see this: http://www.trustonline.org.uk/unders...removing-a-ccj
        Paying the CCJ in full within a month If you do this, details of the county court judgment are removed altogether from the register.
        As a matter of interest, is there a default on your credit file for this debt?

        Comment


        • #5
          Re: Lowell Court Action

          Always in writing, as I did have an agreement with HSBC telepest but after FOS was told no agreement yet I supplied proof of the agreed payments they state (the FOS) there is no proof of agreement (in writing obviously), also always send recorded Delivery even 2nd class and get copy signature etc.

          Comment


          • #6
            Re: Lowell Court Action

            Hi doberman1,

            Thanks for making me aware of this.

            If you'd like me to take a closer look at things could you email me with the relevant details via the Contact us form on our website here and quote the code WRT135 - FAO Lee in the subject line?

            Once sent you'll receive an automated reply with a reference number. To make sure it reaches me could you update the thread with this and I'll get back to you as soon as possible?

            Kind regards,

            Lee

            Web Relations Team

            Vodafone UK
            I am an official company representative of Vodafone UK.

            LegalBeagles has given permission for me to post in response to queries about the company, so that I can help resolve issues.

            This does NOT imply any form of approval of my company or its products by LegalBEAGLES.

            Comment


            • #7
              Re: Lowell Court Action

              I would suggest you take up that offer from Lee. :beagle:

              Comment

              View our Terms and Conditions

              LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

              If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


              If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
              Working...
              X