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I recently had a visit from an equita bailiff who left a letter saying I needed to pay a council tax debt within 24 hours or he would be reposessing my goods. As I was at work at the time, my partner spoke to the bailiff and let me know. I phoned the bailiff asap and asked what the amount was (around £800) I then told him I would be able to pay half then and half within the coming month but as I was at work could not make payment there and then. He told me to text him later in the day and he would call me back.
When i returned home from work I texted him and asked him to call me back and also to provide me with some kind of invoice so I knew what I was paying. I had no response so tried calling him but no answer. Over the next few days I tried calling him a number of times and left voicemails explaining that I could not be contacted between normal working hours. I had only one response during this time which was a return phonecall with a voicemail asking me to call him which was left during the hours I told him I could not be contacted.
As I could not reach him directly I tried ringing Equita directly. They told me I had to speak with the bailiff who was assigned to me and would not speak to me any further about my case.
This morning, two weeks after the initial contact, I woke to a letter through the door the same as the previous letter, stating that failure to pay within 24 hours would result in repossession of my goods. He also left a notice of seizure against my partners car. Once again I phoned the bailff and left a voicemail when he didn't answer explaining that I work full time and cannot be contacted between 7:30am and 7pm as this is when I'm out of the house. I had no response but called him again when I got home.
He finally answered and explained that he did not have my details with him at that time and could I call back after 6:30 in the morning to whoch I agreed. He then asked how long it would take for me to repay the debt. When I told him I was going to pay in full he offered to take my bank card details. I said no to this as he had already informed me that he did not have my account details with him.
My issue now is that I am dubious about giving out my card details over the phone to a person I have never even seen with no proof of payment, no invoice of the amount I owe and no guarentee that I am paying the debt and not straight into his bank account. I am also concerned that he will remove my partners car which he needs for work. The advice I have read about bailffs leads me to believe he cannot take the car as it does not belong to the same person who owes the debt but I still have concerns about this
Does anyone have any advice on how to proceed with this matter? I am not disputing the debt and will make payment in full, however I do not feel comfortable with giving out my account details without proof of payment. I am unhappy with the handling of my case as I have made every effort to arrange payment to no avail and am now being threatened with removal of someone elses goods.
Any advice would be appreciatively recieved
Thankyou
When i returned home from work I texted him and asked him to call me back and also to provide me with some kind of invoice so I knew what I was paying. I had no response so tried calling him but no answer. Over the next few days I tried calling him a number of times and left voicemails explaining that I could not be contacted between normal working hours. I had only one response during this time which was a return phonecall with a voicemail asking me to call him which was left during the hours I told him I could not be contacted.
As I could not reach him directly I tried ringing Equita directly. They told me I had to speak with the bailiff who was assigned to me and would not speak to me any further about my case.
This morning, two weeks after the initial contact, I woke to a letter through the door the same as the previous letter, stating that failure to pay within 24 hours would result in repossession of my goods. He also left a notice of seizure against my partners car. Once again I phoned the bailff and left a voicemail when he didn't answer explaining that I work full time and cannot be contacted between 7:30am and 7pm as this is when I'm out of the house. I had no response but called him again when I got home.
He finally answered and explained that he did not have my details with him at that time and could I call back after 6:30 in the morning to whoch I agreed. He then asked how long it would take for me to repay the debt. When I told him I was going to pay in full he offered to take my bank card details. I said no to this as he had already informed me that he did not have my account details with him.
My issue now is that I am dubious about giving out my card details over the phone to a person I have never even seen with no proof of payment, no invoice of the amount I owe and no guarentee that I am paying the debt and not straight into his bank account. I am also concerned that he will remove my partners car which he needs for work. The advice I have read about bailffs leads me to believe he cannot take the car as it does not belong to the same person who owes the debt but I still have concerns about this
Does anyone have any advice on how to proceed with this matter? I am not disputing the debt and will make payment in full, however I do not feel comfortable with giving out my account details without proof of payment. I am unhappy with the handling of my case as I have made every effort to arrange payment to no avail and am now being threatened with removal of someone elses goods.
Any advice would be appreciatively recieved
Thankyou
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