Hi all,
I'm hoping that you will be able to help me out as I'm totally stressing out about MMF.
I'm currently paying them X per month over a few accounts, which are all token payments as its all I can afford which was fine, but they have now purchased yet another account which I believe may be statute barred but I still want to pay my debts off.
I contacted my usual person who advised that they were no longer allowed to set up agreements and I had to speak to the "low payments team"
I did so, and I received a copied and pasted general email stating that they couldn't accept my token payment, blah, blah, blah. This was clearly a copied email as the text with my name was a different colour to the body and the email referred to 2 accounts when I was emailing about 1.
But here is the interesting part, the agent had copied and pasted from an email chain with another client, so I have all their details including phone, fax, address and email and part of their income and expenditure which they sent in. Surely this breaks every rule in the book?
Now I am not comfortable with paying them any more money or providing further details as I'm now not confident as to how they are protecting them. But I'm still getting the threatening calls and texts from them, but never any letters through the post with regards to the matter.
I simply replied to agent without the email chain advising that no income and expenditure sheet had been attached. I have sent this twice now and still had no response since mid November.
So help, what do I do next, as I'm due to send the payments to them now?
Thanks for getting this far!!
Anonymum
I'm hoping that you will be able to help me out as I'm totally stressing out about MMF.
I'm currently paying them X per month over a few accounts, which are all token payments as its all I can afford which was fine, but they have now purchased yet another account which I believe may be statute barred but I still want to pay my debts off.
I contacted my usual person who advised that they were no longer allowed to set up agreements and I had to speak to the "low payments team"
I did so, and I received a copied and pasted general email stating that they couldn't accept my token payment, blah, blah, blah. This was clearly a copied email as the text with my name was a different colour to the body and the email referred to 2 accounts when I was emailing about 1.
But here is the interesting part, the agent had copied and pasted from an email chain with another client, so I have all their details including phone, fax, address and email and part of their income and expenditure which they sent in. Surely this breaks every rule in the book?
Now I am not comfortable with paying them any more money or providing further details as I'm now not confident as to how they are protecting them. But I'm still getting the threatening calls and texts from them, but never any letters through the post with regards to the matter.
I simply replied to agent without the email chain advising that no income and expenditure sheet had been attached. I have sent this twice now and still had no response since mid November.
So help, what do I do next, as I'm due to send the payments to them now?
Thanks for getting this far!!
Anonymum
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