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Well, they have driven me mad enough, so today I blew and contacted the OFT regarding them (have had the day from hell today).
The snotty mare from Creation said to me "I DEMAND to have your Husbands mobile number NOW, we have to speak to him NOW! You HAVE TO tell us these details by LAW!!!"
I said you have have been made aware in writing all contact must be in writing, I have reported you several times to the office of fair trading, I am now doing so again, with the recording of this call!"
She went NUCLEAR about it! (Much I care) so I contacted the OFT who advised me to contact my Debt management company (Admins purleeeeeease can i give them a plug? they are amazing!!) and they have offered Creation £2 a month, which apparently they now HAVE to accept due to my complaint with the OFT!
YAY FOR ME!!
If anyone is in a situation where they are in debt and afraid, like I was just a year or so ago, PLEASE PLEASE PLEASE don't be scared to get help with it. I thought when I asked for help I would get Oh, you got in to it you get out of it, but no. They actually care!
Everything is broken down in to plain English, and if you don't understand they explain it a different way with the words, its ok love, your not MEANT to understand it fully.. thats our job
The snotty mare from Creation said to me "I DEMAND to have your Husbands mobile number NOW, we have to speak to him NOW! You HAVE TO tell us these details by LAW!!!"
I said you have have been made aware in writing all contact must be in writing, I have reported you several times to the office of fair trading, I am now doing so again, with the recording of this call!"
She went NUCLEAR about it! (Much I care) so I contacted the OFT who advised me to contact my Debt management company (Admins purleeeeeease can i give them a plug? they are amazing!!) and they have offered Creation £2 a month, which apparently they now HAVE to accept due to my complaint with the OFT!
YAY FOR ME!!
If anyone is in a situation where they are in debt and afraid, like I was just a year or so ago, PLEASE PLEASE PLEASE don't be scared to get help with it. I thought when I asked for help I would get Oh, you got in to it you get out of it, but no. They actually care!
Everything is broken down in to plain English, and if you don't understand they explain it a different way with the words, its ok love, your not MEANT to understand it fully.. thats our job
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