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triton credit services-please help!!!!! i have never heard anything like this in my life!!!me and my husband took out a loan last year with natwest and we were paying £222 A MONTH over 5 years(£101)was p.p.i which i cancelled in july this year and we were paying out so much a month that we were always overdrawn.so i decided to have a look on the moneysavingexpert.com website and saw that a charity run debt counselling service could help us which were c.c.c.s they put us on a debt management plan to pay natwest £100 a month and then we would still have enough money left over and get back on the right track.
natwest confirmed that we could do this but stated that we needed to send our cash cards back and that our account would be put into recovery with triton credit services and that we needed to find alternative banking.all our direct debits were cancelled and whatever was paid into this account would go towards the loan which they said was in arrears even though we were still making payments and we never missed any what so ever,everytime we contacted triton credit services they were rude and we were told the bailiffs were going to be sent to our home and we were disgusted as we had never missed a payment and we had banked with them for over 12 years.and now that we have made claims for p.p.i from 5 previous loans that the refunds will go into that account to pay off the loan we are in arrears with and we cannot touch it!!!i am so angry but apparently they have rights how unfair is this????don't us consumers have rights too??????this is making me really ill and i already have a mental health illness please help!!!!!!:cry:
natwest confirmed that we could do this but stated that we needed to send our cash cards back and that our account would be put into recovery with triton credit services and that we needed to find alternative banking.all our direct debits were cancelled and whatever was paid into this account would go towards the loan which they said was in arrears even though we were still making payments and we never missed any what so ever,everytime we contacted triton credit services they were rude and we were told the bailiffs were going to be sent to our home and we were disgusted as we had never missed a payment and we had banked with them for over 12 years.and now that we have made claims for p.p.i from 5 previous loans that the refunds will go into that account to pay off the loan we are in arrears with and we cannot touch it!!!i am so angry but apparently they have rights how unfair is this????don't us consumers have rights too??????this is making me really ill and i already have a mental health illness please help!!!!!!:cry:
