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Law firm Irwin Mitchell has launched a full service debt collection agency (DCA) entitled Ascent Collections under its continued expansion.
Ascent will work in two areas under two service names called Ascent Collections and Ascent Contact. The former will focus on customer collections and debt purchasing while Ascent Contact will provide debt counselling and claims support services.
Mark Higgins, chief executive officer at Ascent, said: "In the current economic climate and with regulation of the financial services industry on the increase, creditors are finding it increasingly difficult to collect debt.
"At Ascent, we have a wealth of experience of dealing with all aspects of debt collection, and we believe that banks, insurers and other financial institutions will benefit from our approach."
Based in Sheffield, the services on offer include standard contingency collection, debt purchasing, access to litigation through Ascent’s group partner Irwin Mitchell and debt counselling. Ascent said it will also offer a range of tailored products customised to fit customers’ financial demands, time constraints and lending products.
These include Maximise home owner, which will optimise case return on balances where customers are likely to be home owners, and Maximise employee to get regular cash incomes from accounts where customers are employed. Maximise post charging order offers to start or improve cash collection from resting accounts where a charging order has been obtained recently or in the past. Maximise hire purchase offers to increase cash collection and asset recovery from hire purchase and conditional sales customers
The firm said its Ascent Contact service includes segmenting accounts in order to produce customised reports that are sensitive to the customer's individual circumstances.
Higgins added: "Using these reports we then recommend the best course of action which can include external debt counsellor visits as well telephone based counselling services to improve rehabilitation services and save time and money."
Law firm Irwin Mitchell has launched a full service debt collection agency (DCA) entitled Ascent Collections under its continued expansion.
Ascent will work in two areas under two service names called Ascent Collections and Ascent Contact. The former will focus on customer collections and debt purchasing while Ascent Contact will provide debt counselling and claims support services.
Mark Higgins, chief executive officer at Ascent, said: "In the current economic climate and with regulation of the financial services industry on the increase, creditors are finding it increasingly difficult to collect debt.
"At Ascent, we have a wealth of experience of dealing with all aspects of debt collection, and we believe that banks, insurers and other financial institutions will benefit from our approach."
Based in Sheffield, the services on offer include standard contingency collection, debt purchasing, access to litigation through Ascent’s group partner Irwin Mitchell and debt counselling. Ascent said it will also offer a range of tailored products customised to fit customers’ financial demands, time constraints and lending products.
These include Maximise home owner, which will optimise case return on balances where customers are likely to be home owners, and Maximise employee to get regular cash incomes from accounts where customers are employed. Maximise post charging order offers to start or improve cash collection from resting accounts where a charging order has been obtained recently or in the past. Maximise hire purchase offers to increase cash collection and asset recovery from hire purchase and conditional sales customers
The firm said its Ascent Contact service includes segmenting accounts in order to produce customised reports that are sensitive to the customer's individual circumstances.
Higgins added: "Using these reports we then recommend the best course of action which can include external debt counsellor visits as well telephone based counselling services to improve rehabilitation services and save time and money."
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