Hi folks
I wrote to Cabot over a year ago - 12th January 2008 - with a
CCA request.
Over the following few weeks I received three standard letters from them stating the O/C was still looking for the info.
Then at the end of March Cabot sent a fourth letter stating that the
O/C was "not able to locate" the info I was requesting, and they invited
me to contact the O/C myself - which I never did.
Fast forward a year - then out of the blue last week, I received a letter from their in-house solicitors - Morgan - requesting I contact them to discuss
payment plans to prevent litigation.
I sent Morgan's a letter by Recorded Delivery stating that account was in dispute etc and am just waiting to hear back from them.
What I need to know today is, can I complain to anyone about Cabot/Morgan, threatening litigation while the account is in dispute.
If so, who do I complain to (Trading Standards, OFT??) and what do I write?
(is there a template for such a thing?)
Thanks in advance.
HelenaTroy
I wrote to Cabot over a year ago - 12th January 2008 - with a
CCA request.
Over the following few weeks I received three standard letters from them stating the O/C was still looking for the info.
Then at the end of March Cabot sent a fourth letter stating that the
O/C was "not able to locate" the info I was requesting, and they invited
me to contact the O/C myself - which I never did.
Fast forward a year - then out of the blue last week, I received a letter from their in-house solicitors - Morgan - requesting I contact them to discuss
payment plans to prevent litigation.
I sent Morgan's a letter by Recorded Delivery stating that account was in dispute etc and am just waiting to hear back from them.
What I need to know today is, can I complain to anyone about Cabot/Morgan, threatening litigation while the account is in dispute.
If so, who do I complain to (Trading Standards, OFT??) and what do I write?
(is there a template for such a thing?)
Thanks in advance.
HelenaTroy
Comment