• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Lowell account satisfied but O2 still in default

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Lowell account satisfied but O2 still in default

    My O2 account had a balance of £57 from 17/03/2018 which I didn't notice until I was contacted by a company called Lowell a few months ago who said they bought it from O2. So I paid them the full amount on 17/05/2021 and I thought that was the end of it.

    But now I see on my credit report that although the Lowell account was marked as satisfied on 7/06/2021 I still have the original O2 account marked as being in default from 17/03/2018 for the same £57.

    So now I'm confused, am I expected to pay O2 and this Lowell company for the same bill twice that I apparently missed at the end of a contract in 2018? Or is Lowell supposed to notify O2 that I've paid them?

    Any advice appreciated.
    Tags: None

  • #2
    Default date stays for 6 years. Unless you live in Scotland then 5 years all should be entered now Lowell satified Lowell bought the debt default heading should be Lowell and default date stays as it is prior to you paying new owners

    Comment

    View our Terms and Conditions

    LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

    If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


    If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
    Working...
    X