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Robinson Way on behalf of Capital One

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  • Robinson Way on behalf of Capital One

    Hello everybody,

    I am looking for some help on the following if possible.
    In August last year I sent Robinson Way a CCA letter for two debts they hold from Capital One credit cards I got in May 2015.
    For a few months I received the odd letter saying they were still dealing with my request.
    I have just received a letter with my original agreement enclosed. It has my name, address and date on it, but shows no opening balance, no account transactions or anything.
    I am just confused as to whether this is what I have requested in my August letter and whether I need to start thinking of a repayment agreement before a CCJ claim is issued.
    This is all very confusing to me so any help at all is very much appreciated. Thank you in advance
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