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http://www.ofcom.org.uk/bulletins/co.../notice128.pdf
10. Accordingly, Ofcom considers that there are reasonable grounds for believing that Equidebt, by virtue of its use of an automated calling system, has persistently misused an electronic communications network or electronic communications services on the following basis.
a. Contrary to the guidelines, Equidebt has made abandoned calls, and in particular abandoned calls without playing an information message.
2
Ofcom considers that the effect or likely effect of such use of the network or servicehas been to cause another person unnecessarily to suffer annoyance,
inconvenience or anxiety and this use constitutes “misuse” under the Act. As set outin the guidelines, Ofcom considers that even a single abandoned call may causeunnecessary annoyance, inconvenience or anxiety
10. Accordingly, Ofcom considers that there are reasonable grounds for believing that Equidebt, by virtue of its use of an automated calling system, has persistently misused an electronic communications network or electronic communications services on the following basis.
a. Contrary to the guidelines, Equidebt has made abandoned calls, and in particular abandoned calls without playing an information message.
2
Ofcom considers that the effect or likely effect of such use of the network or servicehas been to cause another person unnecessarily to suffer annoyance,
inconvenience or anxiety and this use constitutes “misuse” under the Act. As set outin the guidelines, Ofcom considers that even a single abandoned call may causeunnecessary annoyance, inconvenience or anxiety
