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Advice please

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  • Advice please

    Hi.
    Not sure if I am posting this correctly, apologies if not.
    The background to my query is that on the 13th March this year I received a letter fom Cabot Financial (Europe) ltd informing me that they had purchased an account I held with Goldfish Bank (I believe this to be in relation to a credit card taken out with Morgan Stanley in 2002.) In the same envelope was another letter from Goldfish confirming that the account had been assigned to Cabot Financial. As requested in the Cabot Financial letter I contacted them through their website and offered to maintain the same level of payment that had been paid monthly to Morgan Stanley under a re payment agreement that has been in force since 1st July 2003. On the 19th March I recieved another letter from Cabot Finacial Ltd confirming that the payment offered had been agreed and detailing the terms for payment. On the 24th September I recieved another letter from Cabot again confirming the previously agreed terms for repayment. A further letter from Cabot was received on the 22nd October headed REPAYING YOUR ACCOUNT and confirming my recent payment but stating that "where applicable, we'll continue to charge interest on the account until we've agreed a repayment plan" It would appear from the current balance due that Cabot are applying interest although I have maintained the monthly agreed payment. Does anyone have any advice as to how I should respond to Cabot as my understanding is that DCA's can show interest but not apply this as long as the agreed repayment plan is adhered to. I do not dispute the debt but am confused as I understood the debt to refer to a Morgan Stanley Dean Whitter credit card. Prevoius correspondence has always been from Morgan Stanley. I have never had any communication from Goldfish Bank until the letter dated 13th March.

    Sorry for the long ramble.

  • #2
    Re: Advice please

    Have you received formal notification from Morgan Stanley that this debt has been sold?

    I would send Cabot a CCA request and see what they come back with. I would also send Morgan Stanley/Goldfish a SAR request.

    Comment


    • #3
      Re: Advice please

      Thank you Amy. I will do as you suggest. Re your question, I received a photocopy of a letter headed Goldfish, dated and sent in the same envelope as the first letter from Cabot. The first paragraph of the Goldfish letter is headed "Notice of assignment of your account" the letter then goes on to explain that I must in future direct all payments to Cabot. The letter does not refer specifically to my account with Morgan Stanley.

      Comment


      • #4
        Re: Advice please

        Right ok, but send Morgan Stanley the SAR anyway.

        Do you have charges on this account?

        Comment


        • #5
          Re: Advice please

          Thanks Amy

          No charges. Account has been maintained without default under the repayment agreement with Morgan Stanley.
          Last edited by faldo; 25th October 2008, 17:36:PM. Reason: Automerged Doublepost

          Comment


          • #6
            Re: Advice please

            Are you sure there are no charges faldo?

            Reason I ask is if the account has got to a point that it has been sold to a DCA I would expect it to have charges on it, unless you have reclaimed these previously and the remaining balance is simply purchase interest.

            Comment


            • #7
              Re: Advice please

              Thanks Tanzarelli. think I must be not understanding the meaning of "charges" There is a balance outstanding on the account, but the arrangement agreed with Morgan Stanley to repay the debt included a provision that interest would not be applied to the balance as long as the repayment programme was ahered to by myself. I would think that Morgan Stanley sold the accounts of non performing cards before the Goldfish brand was sold to Barclays. I have no dispute with the balance owing on the account, just can't understand why Cabot are applying interest when I have maintained the agreed payments with them.

              Comment


              • #8
                Re: Advice please

                Send them an SAR and you will know for sure either way.

                Comment


                • #9
                  Re: Advice please

                  Will send tomorrow

                  Comment


                  • #10
                    Re: Advice please

                    Yeah get it sent off, you never know what might turn up.

                    Comment

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