Decided to go for this one, my hand has been forced somwhat by fraudulant activity of £500 on my card.
Brief details - Egg contacted me about his activity, I haven't used the card for a while but because my son is a computer security geek and knows exactly who has tried to access our network and when, I know the details weren't got from us, because of this I have told Egg I want all my details removing from their Internet Banking systems, they have sent me a loan application to transfer the balance.
In the meantime they added the fraudulant transcations to my account plus the relevant cash advance fees and interest, all have now been removed
First question, should I continue to give them my business or go for a loan elsewhere?
Once the balance is safely transferred, I will start on the charges, I know they're a bit crafty anyway and are likely to withdraw their card services as soon as they get the prelim letter so its looking like the fraudsters have done me a favour.
Brief details - Egg contacted me about his activity, I haven't used the card for a while but because my son is a computer security geek and knows exactly who has tried to access our network and when, I know the details weren't got from us, because of this I have told Egg I want all my details removing from their Internet Banking systems, they have sent me a loan application to transfer the balance.
In the meantime they added the fraudulant transcations to my account plus the relevant cash advance fees and interest, all have now been removed
First question, should I continue to give them my business or go for a loan elsewhere?
Once the balance is safely transferred, I will start on the charges, I know they're a bit crafty anyway and are likely to withdraw their card services as soon as they get the prelim letter so its looking like the fraudsters have done me a favour.