I have applied for my CCA on the Credit Card. They went overtime. I did eventually get a letter from them admitting they had no agreement (misfiled ) and the agreement was currently unenforceable, but I should keep paying etc etc. I have also got a PPI issue with this account and a charges query, although I haven't done anything about them yet.
Without the CCA and the original paperwork I cannot make judgement on the PPI nor see what the original charging structure was so I am at present at a disadvantage. I am loathe to keep paying them because there is a very good chance that the balance of the account is wrong, and that I will be overpaying.
I genuinely, at present, cannot agree to any balance without reference to the agreement.
I have stopped paying and not heard anymore from them - telephone or writing.
Which is the best way to proceed?
many thanks.
Without the CCA and the original paperwork I cannot make judgement on the PPI nor see what the original charging structure was so I am at present at a disadvantage. I am loathe to keep paying them because there is a very good chance that the balance of the account is wrong, and that I will be overpaying.
I genuinely, at present, cannot agree to any balance without reference to the agreement.
I have stopped paying and not heard anymore from them - telephone or writing.
Which is the best way to proceed?
many thanks.
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