While going through my files I found a letter being sent by A&L to welcome me as a new A&L Moneyback card account. It reads:
I am delighted to welcome you as a new Alliance & Leicester MoneyBack account. You can rest assured that you have made the right choice, because you can soon start earning MoneyBack on purchases you make on your card.
If you currently paying interset on existing credit and store cards, you could save money by transferring your outstanding balances (subject to status and approval) to yournew MoneyBack card.
Transfer yourbalances within eight weeks of opening your account and you'll enjoy our low balance transfer rates from 9.4% APR (fixed) when you close your old account. Unlike someothers cards, these rates apply until the transferred balance is paid off. There are full details of our APRs in the enclosed leaflet.
What is more our long term commitment to keeping interest rates low means you can continue saving on interest charges into the future.
Please see the enclosed User Guide for full details of your new Moneyback card. If you have any queries, telephone our card Service Centre on ***********. The lines are open 24 hours a day 365 days a year.
Yours Sincerely
...............
Card Services Manager.
Comment:
My grouse is,
1. Non of these pledge/agreements was met by A&L.
They never paid me any money back for over 8 years that I opened the account.
2. My interest rate was not fixed at 9.4 APR on balance transfer of over £2000 that I made over 2 years ago (I have been charged over 27% every month.)
Have I got legs to stand on if I decide to sue them?
I am delighted to welcome you as a new Alliance & Leicester MoneyBack account. You can rest assured that you have made the right choice, because you can soon start earning MoneyBack on purchases you make on your card.
If you currently paying interset on existing credit and store cards, you could save money by transferring your outstanding balances (subject to status and approval) to yournew MoneyBack card.
Transfer yourbalances within eight weeks of opening your account and you'll enjoy our low balance transfer rates from 9.4% APR (fixed) when you close your old account. Unlike someothers cards, these rates apply until the transferred balance is paid off. There are full details of our APRs in the enclosed leaflet.
What is more our long term commitment to keeping interest rates low means you can continue saving on interest charges into the future.
Please see the enclosed User Guide for full details of your new Moneyback card. If you have any queries, telephone our card Service Centre on ***********. The lines are open 24 hours a day 365 days a year.
Yours Sincerely
...............
Card Services Manager.
Comment:
My grouse is,
1. Non of these pledge/agreements was met by A&L.
They never paid me any money back for over 8 years that I opened the account.
2. My interest rate was not fixed at 9.4 APR on balance transfer of over £2000 that I made over 2 years ago (I have been charged over 27% every month.)
Have I got legs to stand on if I decide to sue them?
Comment