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Problem:
I purchased a car sometime back using part Credit Card and Bank Transfer payment. Due to multiple issues with the car and the dealer refusing to fix them, I had to raise a Dispute with the bank.
Chargeback:
The bank initially raised a chargeback claim for the Credit Card Payment which has been successful after 60 days and is in my account. The next step as suggested by the bank is to raise a Section 75 claim to recover the balance amount made by Bank Transfer.
Questions about Section 75:
However the Bank is now suggesting me to scrap the car immediately and after that they would raise a Section 75 claim for the remaining balance (Balance for the car - Scrap Invoice).
At this point I have the following questions (after I scrap the car):
1. What happens if S75 claim is not successful or I receive only a portion of money but not 100% refund?
2. After I scrap the car as suggested by the bank, can the dealer ask for the car back? I sent an email to the dealer to take the car back for full refund (2 months ago) but they did not respond.
3. Can I propose to the bank for me to retain the car and not scrap it yet but still pay me the (Market Rate - Proposed Scrap Value) as part of S75?
4. If I don't go forward with the S75 claim, can I retain the car and use the Chargeback amount to fix the car myself from a garage?
5. Can I propose to the bank to retain the car and drive it until MOT expiry and at that point decide whether to scrap or fix the car out of my own pocket?
Can you please provide your advise or suggestions?
Thanks in advance.
I purchased a car sometime back using part Credit Card and Bank Transfer payment. Due to multiple issues with the car and the dealer refusing to fix them, I had to raise a Dispute with the bank.
Chargeback:
The bank initially raised a chargeback claim for the Credit Card Payment which has been successful after 60 days and is in my account. The next step as suggested by the bank is to raise a Section 75 claim to recover the balance amount made by Bank Transfer.
Questions about Section 75:
However the Bank is now suggesting me to scrap the car immediately and after that they would raise a Section 75 claim for the remaining balance (Balance for the car - Scrap Invoice).
At this point I have the following questions (after I scrap the car):
1. What happens if S75 claim is not successful or I receive only a portion of money but not 100% refund?
2. After I scrap the car as suggested by the bank, can the dealer ask for the car back? I sent an email to the dealer to take the car back for full refund (2 months ago) but they did not respond.
3. Can I propose to the bank for me to retain the car and not scrap it yet but still pay me the (Market Rate - Proposed Scrap Value) as part of S75?
4. If I don't go forward with the S75 claim, can I retain the car and use the Chargeback amount to fix the car myself from a garage?
5. Can I propose to the bank to retain the car and drive it until MOT expiry and at that point decide whether to scrap or fix the car out of my own pocket?
Can you please provide your advise or suggestions?
Thanks in advance.
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