Yep.... another one!
I sent off separate SAR and full CCA letters in one envelope with a postal order for £11 crossed and made payable to Egg plc.
They've replied to the SAR saying that once the payment has been processed, they'll get the info off. Regarding the CCA request, they've sent some sort of CCA through but are asking for another £10 before they send off the statements and advise that I should rerequest everything.
I thought I only had to pay £1 maximum with the full CCA letter. Any thoughts please?
Many thanks
hlg43:tinysmile_kiss_t4:
I sent off separate SAR and full CCA letters in one envelope with a postal order for £11 crossed and made payable to Egg plc.
They've replied to the SAR saying that once the payment has been processed, they'll get the info off. Regarding the CCA request, they've sent some sort of CCA through but are asking for another £10 before they send off the statements and advise that I should rerequest everything.
I thought I only had to pay £1 maximum with the full CCA letter. Any thoughts please?
Many thanks
hlg43:tinysmile_kiss_t4:
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