Hello.
I will make this as brief as possible.
Home water bill forgot to pay then sent a letter saying 14 days (+ 5 for post) to pay or will issue ccj. I called customer service to advise just got letter and would pay within the hour and took their bank details. I went straight to their bank and paid in cash over the counter within the hour and received a receipt and stamped bill. All this was done 9 days before the date to pay ended.
A few weeks later I received from Northampton Court a copy of my ccj!
I called the water company and explained, they said I hadn't paid. After half an hour I was told if I had paid did I have proof because they can't look for payment until they receive proof. I sent it first class recorded that day, they confirmed receipt the following day. Several days late I was still calling to find out if they had found the payment and when the ccj would be removed. Was told it had been found but that I may have to pay a fee and court costs to have the ccj removed as the payment was received after the ccj, I pointed out the payment was in their account 9 days before the payment was due and 3 weeks before they applied for the ccj, they said the didn't find the payment until a few days ago so I may have to pay costs, I refused to accept this.
Anyway weeks of calls from me to them later I have a one line letter from them stating that the amount was paid on the date I paid it. I called to ask about the ccj and they said they'd sort it fast. Again yesterday I called as I applied for an increase on my business overdraft and was told my application should I choose to continue would be rejected as they could see an active cc on my credit file. I checked with Noodle and yes it's there. Called the water company again, told they would raise a set aside which will take 5 working days, send it to me to be signed, I return it to them to sign and then they send it to Northampton who can take 6 weeks to set the ccj aside.
I registered with the water companies on line account and noticed that there is a £90 debit on my account so I asked the on line help what it was for. Yes It's my fees and court costs but not for removal it's for the original ccj. They say they maybe able to waive it because I've always paid in full on time.
I'm livid that they 'may waive it' it's their mistake they admitted it in writing. I now have to find a loan company that will help out my business now but they will take my ccj into account.
I want to know if you can help me please is:
Will this set aside ccj be on my file
the negative effect on my credit will it be restored to it's past glory or will this damage remain
can I claim costs for the difference in the loan amounts that I will have to take out compared to if I didn't have this ccj and took it out with my own bank?
Do I have the right to have the costs and fees returned to me?
Thank you.
I will make this as brief as possible.
Home water bill forgot to pay then sent a letter saying 14 days (+ 5 for post) to pay or will issue ccj. I called customer service to advise just got letter and would pay within the hour and took their bank details. I went straight to their bank and paid in cash over the counter within the hour and received a receipt and stamped bill. All this was done 9 days before the date to pay ended.
A few weeks later I received from Northampton Court a copy of my ccj!
I called the water company and explained, they said I hadn't paid. After half an hour I was told if I had paid did I have proof because they can't look for payment until they receive proof. I sent it first class recorded that day, they confirmed receipt the following day. Several days late I was still calling to find out if they had found the payment and when the ccj would be removed. Was told it had been found but that I may have to pay a fee and court costs to have the ccj removed as the payment was received after the ccj, I pointed out the payment was in their account 9 days before the payment was due and 3 weeks before they applied for the ccj, they said the didn't find the payment until a few days ago so I may have to pay costs, I refused to accept this.
Anyway weeks of calls from me to them later I have a one line letter from them stating that the amount was paid on the date I paid it. I called to ask about the ccj and they said they'd sort it fast. Again yesterday I called as I applied for an increase on my business overdraft and was told my application should I choose to continue would be rejected as they could see an active cc on my credit file. I checked with Noodle and yes it's there. Called the water company again, told they would raise a set aside which will take 5 working days, send it to me to be signed, I return it to them to sign and then they send it to Northampton who can take 6 weeks to set the ccj aside.
I registered with the water companies on line account and noticed that there is a £90 debit on my account so I asked the on line help what it was for. Yes It's my fees and court costs but not for removal it's for the original ccj. They say they maybe able to waive it because I've always paid in full on time.
I'm livid that they 'may waive it' it's their mistake they admitted it in writing. I now have to find a loan company that will help out my business now but they will take my ccj into account.
I want to know if you can help me please is:
Will this set aside ccj be on my file
the negative effect on my credit will it be restored to it's past glory or will this damage remain
can I claim costs for the difference in the loan amounts that I will have to take out compared to if I didn't have this ccj and took it out with my own bank?
Do I have the right to have the costs and fees returned to me?
Thank you.
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