I had a credit card with NewDay Ltd.
I unfortunately had a loss of benefit due to an assessor telling lies in a benefit review and lost half of my income.
At the time of this, I notified the credit card company of this, and they slapped a default on me which I felt was unfair as I genuinely couldn't pay.
I've tried ever since to get the company to remove the default as the circumstances were not my fault, and they have repeatedly refused, even the Financial Ombudsman Service sided with them which is unbelievable, considering I showed evidence of my financial difficulties at the time.
4 years on, the default is still affecting my credit rating.
On Experian my score is currently 579.
I find it very strange that I can get a credit card with my bank Lloyds Bank, but I'm refused loans, even though I am up to date on all my other credit comitments, and haven't missed any payments since the default on anything.
Any advice please as I am struggling to get personal loans.
I feel the default is discriminatory due to the circumstances of why it happened.
I unfortunately had a loss of benefit due to an assessor telling lies in a benefit review and lost half of my income.
At the time of this, I notified the credit card company of this, and they slapped a default on me which I felt was unfair as I genuinely couldn't pay.
I've tried ever since to get the company to remove the default as the circumstances were not my fault, and they have repeatedly refused, even the Financial Ombudsman Service sided with them which is unbelievable, considering I showed evidence of my financial difficulties at the time.
4 years on, the default is still affecting my credit rating.
On Experian my score is currently 579.
I find it very strange that I can get a credit card with my bank Lloyds Bank, but I'm refused loans, even though I am up to date on all my other credit comitments, and haven't missed any payments since the default on anything.
Any advice please as I am struggling to get personal loans.
I feel the default is discriminatory due to the circumstances of why it happened.
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