Hi, Hoping someone would be able to offer advice, I have been reading threads and getting more confused. This is still ongoing and is longstanding but will try to explain as unsure if it is correct executed.
Credit Agreement Regulated by the Consumer Credit Act 1974. Pre 2007. This is on what is title The Schedule
A. Description of Goods Services - Replacement Windows £5845.00
Less Deposit 50.00
Amount of credit for goods/services 5795.00
B.Protected Payment Premium 796.74
c.Total Loan Facility 6591.74
D.Rate of Interest per month 1.89%
(variable in the event of change of base lending Rate)
E.APR 25.3%
(No account of any variation of the rate or of the
amount of interest payable has been taken)
F. Anticipated Number of monthly payments 120
G.Minimum Monthly Repayment £147-36
H. First repayment is to be made 4 months after dispatch of loan payment to supplier. The customer will be notified of the date. Subsequent repayments are to be on that same day each month. £20.00 acceptance fee is payable with the first repayment.
I do believe we were missold the ppi . The ppi was a single premium added on at the beginning, it only covered 5 years of the loan -not the full ten and it only covered one of us and it was a joint loan.
The terms and conditions are a crucial part of making it enforceable but I have a few questions.
Under conditions on loan agreement it states Payment of the amount to be lent to the customer, being the Total Loan Facility as set out in paragraph C overleaf(the loan)
(ie 6591.74 on agreement) will be made on satisfactory delivery of goods. Then further down it states The acceptance fee is debited to the outstanding balance on payment of the facility.
On letter sent out with signed loan agreement later it states On receipt of signed satisfaction note (we have two in the house unsigned) your account will be opened and interest will start to accrue. You have elected to take our deferred repayment scheme. Please not that interest will be added to the account balance during the deferred period.
THERE IS NO MENTION OF A DEFERRED PAYMENT SCHEME on agreement.
Next letter coming states
We have made payment under your loan facility to Window company.
An account has been opened in your name and has been debited with the sum of £6611.79.
Advance - £5795.00
PPI - 796.79
Acceptance Fee 20.00
Subject to any variations under the terms of the agreement, the total loan facility is to be repaid by an initial repayment of £167.37 which includes the acceptance fee of £20.00 and 119 repayments of £147.37.
So are they saying the total loan facility is now £6611.79 and not 6591.74 as stated under total loan facility on agreement. We paid the 20.00 with first instalment. PPi letter also states total advance as 6611.79.
ALS0. The PPI is 796.74 on agreement, now it is has been changed to 796.79 with no notice.
Re cancellation rights- the agreement states you can cancel with five days. but there was no condition on agreement to say the ppi could not be cancelled and yet when it came it said this. I believe all rights must be within a single signed document and parts may not be sent seperately .
The apr per annum and the interest rate per month appear to be the same. I cant work out the apr to get 25.3.
Any advice appreciated. Thank you
Credit Agreement Regulated by the Consumer Credit Act 1974. Pre 2007. This is on what is title The Schedule
A. Description of Goods Services - Replacement Windows £5845.00
Less Deposit 50.00
Amount of credit for goods/services 5795.00
B.Protected Payment Premium 796.74
c.Total Loan Facility 6591.74
D.Rate of Interest per month 1.89%
(variable in the event of change of base lending Rate)
E.APR 25.3%
(No account of any variation of the rate or of the
amount of interest payable has been taken)
F. Anticipated Number of monthly payments 120
G.Minimum Monthly Repayment £147-36
H. First repayment is to be made 4 months after dispatch of loan payment to supplier. The customer will be notified of the date. Subsequent repayments are to be on that same day each month. £20.00 acceptance fee is payable with the first repayment.
I do believe we were missold the ppi . The ppi was a single premium added on at the beginning, it only covered 5 years of the loan -not the full ten and it only covered one of us and it was a joint loan.
The terms and conditions are a crucial part of making it enforceable but I have a few questions.
Under conditions on loan agreement it states Payment of the amount to be lent to the customer, being the Total Loan Facility as set out in paragraph C overleaf(the loan)
(ie 6591.74 on agreement) will be made on satisfactory delivery of goods. Then further down it states The acceptance fee is debited to the outstanding balance on payment of the facility.
On letter sent out with signed loan agreement later it states On receipt of signed satisfaction note (we have two in the house unsigned) your account will be opened and interest will start to accrue. You have elected to take our deferred repayment scheme. Please not that interest will be added to the account balance during the deferred period.
THERE IS NO MENTION OF A DEFERRED PAYMENT SCHEME on agreement.
Next letter coming states
We have made payment under your loan facility to Window company.
An account has been opened in your name and has been debited with the sum of £6611.79.
Advance - £5795.00
PPI - 796.79
Acceptance Fee 20.00
Subject to any variations under the terms of the agreement, the total loan facility is to be repaid by an initial repayment of £167.37 which includes the acceptance fee of £20.00 and 119 repayments of £147.37.
So are they saying the total loan facility is now £6611.79 and not 6591.74 as stated under total loan facility on agreement. We paid the 20.00 with first instalment. PPi letter also states total advance as 6611.79.
ALS0. The PPI is 796.74 on agreement, now it is has been changed to 796.79 with no notice.
Re cancellation rights- the agreement states you can cancel with five days. but there was no condition on agreement to say the ppi could not be cancelled and yet when it came it said this. I believe all rights must be within a single signed document and parts may not be sent seperately .
The apr per annum and the interest rate per month appear to be the same. I cant work out the apr to get 25.3.
Any advice appreciated. Thank you
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