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CCA Request_BOS c/card with Apex dca

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  • CCA Request_BOS c/card with Apex dca

    Hello,

    At the end of July 2013, I sent a cca request letter to Apex (dca). Within the timeframe I received the response below.
    "We have referred your account to Lloyds Banking Group to enable them to supply the information you have requested. Whilst we are waiting for your account information from our client, we can confirm that we have placed your account on hold and we will contact you once we have received a response from our client."

    I haven't received the full compliance information from my cca request, even though they responded before Friday 16th Aug 2013.

    I have summarised the details of this a/c below:

    Type of a/c: C/card
    C/card company: BOS
    Correspondence: received settlement offers of varied amounts over the years
    Opening credit limit: £3,600
    Date c/card opened: Feb 2001
    Closing credit limit: £8,900
    PPI Included: n/a
    Charges and Late fees incl: yes
    Interest % amounts: 12.94%, 13.9%, 21.95%, 24.4%
    Balance before transfer to dca: £9,600+
    Name of dca: Apex
    Current monthly payments: £5.00 by s/order
    Latest payment made: August 2013
    Statements received from dca: 1 to 2 times per year
    Balance to date: £9,200


    Regards.
    Tags: None

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