I need urgent advice please and would appreciate all your comments.
I ordered from simplybe around late sep 2008 and paid off the debt in nov 2012. After paying this debt , i realised they have charged me a hoop of interest and placed a default on my credit file without issuing a default notice.
I have been corresponding with simplybe since around April 2013 requesting for all interests levied on my account and to removed the default on my file. I requested cca from them and they came back with unsigned cca.
Their last letter i received today states that they have accepted that there was no signed agreement. They said even if there was no signed agreement, they could have applied for enforceability order from court if the debt had not been paid off and since the debt had been paid off, they will not be doing anything about this. Also they said they (catalougues) are not require to issue default notices before registering default on credit file.
Are they right about this ?
I ordered from simplybe around late sep 2008 and paid off the debt in nov 2012. After paying this debt , i realised they have charged me a hoop of interest and placed a default on my credit file without issuing a default notice.
I have been corresponding with simplybe since around April 2013 requesting for all interests levied on my account and to removed the default on my file. I requested cca from them and they came back with unsigned cca.
Their last letter i received today states that they have accepted that there was no signed agreement. They said even if there was no signed agreement, they could have applied for enforceability order from court if the debt had not been paid off and since the debt had been paid off, they will not be doing anything about this. Also they said they (catalougues) are not require to issue default notices before registering default on credit file.
Are they right about this ?
Comment