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Out of the blue received the following letter from Rockwell this morning:
"We write regarding the above mentioned account.
We regret the delay in responding to your previous correspondence, however in view of your comments referred this matter to our client. Your account was held from further contact whilst this was ongoing however it appears a letter may have been sent to you in error on 20 March 2013. If you have received thi correspondence, please disregard it. We offer our apologies for any confusion this may have caused you.
Whilst we note the contents of your letter dated 23 February 2013, we consider that the agreement for this credit card is enforceable as advised in our clients final response letter dated 23 November 2012. A copy of this is enclosed for your reference. Should you disagree with the contents of this letter, please provide us with full details so that we may investigate further.
We shall be grateful, therefore, if you will provide us with repayment of the outstanding sum of Ł10k++ within the next thirty days. If you are unable to afford full repayment at this time please provide us with your firm and realistic repayment proposals together with details of your income, expenditure, assets and liabilities. Please find enclosed a financial statement for you to complete and return to us within the above mentioned thirty day period."
The silly form asking my employers's details (well currently not employed), my car registration number etc. I think a complaint to OFT could be due?
Any advice what to respond as I'm not going around the circles with Rockwell?
"We write regarding the above mentioned account.
We regret the delay in responding to your previous correspondence, however in view of your comments referred this matter to our client. Your account was held from further contact whilst this was ongoing however it appears a letter may have been sent to you in error on 20 March 2013. If you have received thi correspondence, please disregard it. We offer our apologies for any confusion this may have caused you.
Whilst we note the contents of your letter dated 23 February 2013, we consider that the agreement for this credit card is enforceable as advised in our clients final response letter dated 23 November 2012. A copy of this is enclosed for your reference. Should you disagree with the contents of this letter, please provide us with full details so that we may investigate further.
We shall be grateful, therefore, if you will provide us with repayment of the outstanding sum of Ł10k++ within the next thirty days. If you are unable to afford full repayment at this time please provide us with your firm and realistic repayment proposals together with details of your income, expenditure, assets and liabilities. Please find enclosed a financial statement for you to complete and return to us within the above mentioned thirty day period."
The silly form asking my employers's details (well currently not employed), my car registration number etc. I think a complaint to OFT could be due?
Any advice what to respond as I'm not going around the circles with Rockwell?
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