Someone elses paperwork

[bozobro0]

I recently sent a sar to a finance company. I received my details on a disc and when i opened the files , the first file i opened was a hand written letter from one of there other lenders , it has thier address , phone number and signature on it as well as them explaining in the letter thier current financal circumstances.
I am trying to reclaim ppi but the finance company have told me i have not got a case. Any ideas on what i could do. Thanks for any advice..

[shell]

Re: Someone elses paperwork

There are a few things that can be done, they have made a huge mistake. Sending someones details to the wrong person is a big no no. I would be tempted to contact the person whose details they have sent you to tell them what the finance company has done for a start. They also need to be reported. If you hang in there I'm sure someone a bit more knowledgeable will be along to advise you more.

[enquirer]

Re: Someone elses paperwork

You say 'other lenders'. I assume you mean 'other borrowers'.

If so, breach of Data Protection Act 1998. You can report them to the Information Commissioners Office (ICO).