I have an account with Egg from 2001, normal "approved limit" agreement of 2 pages - was terminated in 2007, been all round the block wiith the DCA'S, then last to F and then ****ty Brian Carter, sent a 10 day letter before court action.
I wrote advising the account was terminated with a faulty DN, and unenforceable agreement - BC wanted 28 days to respond - response today " find attached a copy of your agreement under the CCA 1974 and terms and conditions", which are just printed off.
They also advise " we now expect proposals for repayment within 10 days, failing which we will commence legal action for the full amount.
They have ignored the fact that they terminated the account on the back of a faulty DN, they also indicated that they do not have a copy of that DN.
Please can anyone advise the appropriate way to respond
I wrote advising the account was terminated with a faulty DN, and unenforceable agreement - BC wanted 28 days to respond - response today " find attached a copy of your agreement under the CCA 1974 and terms and conditions", which are just printed off.
They also advise " we now expect proposals for repayment within 10 days, failing which we will commence legal action for the full amount.
They have ignored the fact that they terminated the account on the back of a faulty DN, they also indicated that they do not have a copy of that DN.
Please can anyone advise the appropriate way to respond
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