Many companies only appear to have stored the front page of agreements (where the signatures are) and not the reverse (which makes sense record wise as the back is a standard print for that particular product and the fronts where all the personal unique info is)
So under a CCA request they respond with a photostat copy of the front page and a reconstructed set of terms.
Some appear to be sending the reconstruct of the full terms (ie those which would have been in a seperate leaflet/booklet).
We know from those we have actually seen the reverse of the agreements that the terms on there are a selection of terms from the full terms - ie. the terms with the prescribed terms in (interest rates/default charges/payment methods etc) so on the reverse they write something like ' These are paragraphs 3,4 and 10 from the full terms and conditions' and print those conditions in full.
Do they need to do a seperate reconstruction of the reverse of the agreement (ie not just the full terms but a seperate sheet showing exactly what was on the reverse) to satisfy a) the CCA request and b) a court
also, for court is a statement of truth stating which of the terms were printed on the back going to be enough.
So under a CCA request they respond with a photostat copy of the front page and a reconstructed set of terms.
Some appear to be sending the reconstruct of the full terms (ie those which would have been in a seperate leaflet/booklet).
We know from those we have actually seen the reverse of the agreements that the terms on there are a selection of terms from the full terms - ie. the terms with the prescribed terms in (interest rates/default charges/payment methods etc) so on the reverse they write something like ' These are paragraphs 3,4 and 10 from the full terms and conditions' and print those conditions in full.
Do they need to do a seperate reconstruction of the reverse of the agreement (ie not just the full terms but a seperate sheet showing exactly what was on the reverse) to satisfy a) the CCA request and b) a court
also, for court is a statement of truth stating which of the terms were printed on the back going to be enough.
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