I sent cca to cap 1 27/07/2010 after being on an arrangement with them.This arrangement came to an end in June.All the time this arrangement was in place they included with my monthly payment a notice of arrears.
On the 30/07/2010 they sent DN
On 11/08/2010 cap 1 sent cca response
I sent sar which on 27/07/2010 which was returned requiring proof of id re-sent 18/07/2010.
Now I need some guidance on what to do next.
On the 30/07/2010 they sent DN
On 11/08/2010 cap 1 sent cca response
I sent sar which on 27/07/2010 which was returned requiring proof of id re-sent 18/07/2010.
Now I need some guidance on what to do next.
- s78 request complied with but I only have their word prescribed terms included/There is some doubt that the t&C as those at time of application are the correct ones.
- copy of signature/application form states clearly at bottom RETURN THIS FULL PAGE implying that there is no other page and no reference to ANY terms on reverse.
- Letter stating compliance with s78 states included on the reverse was an extract of the terms of your original agreement(including the prescribed terms) or the full terms of your agreement
- DN was sent between my cca request and their reply.
Comment