Kevboy Vs Lloyds (Reprise)

[kevboy_telford]

Hi all

might as well start with a confession - yes it was me that lost against lloyds.

I am now attempting to go via FOS for me pennies.
At present writing a new letter to Lloyds to get the 6 month allowance to go to FOS (but putting in all the stuff that I messed up on :rolleyes
anybody any ideas?

[iancognito]

Firstly have to say Kev, bad luck but I'll bet Lloyds were as gobsmacked as you by that decision.

Good to see you're fighting on, far as I can see the banks deal with FOS complaints in the same way they deal with bank claims, stall as long as they can then pay up.

I can never remember seeing a blow by blow account of an FOS complaint in the same way we have for bank claims so if you could keep us informed that would be great, if you need any help just shout (although I'm sure you know more than us lot put together now)

Jan xx

[Celestine]

Hi Kevin

Welcome to the site, I hope you enjoy it here.

Bad luck with your Lloyds claim, in my eyes you were the poor lamb who got to test the argument and exposed some significant flaws. Certainly as far as I was aware, people had not previously produced T&Cs to back up their argument, so I wouldn't agree that you 'mucked up', no one could have foreseen that issue.

Thankfully some good has come from this and we are all working on tightening up our arguments. Not so good for you though! I'm glad to see you are progressing things with the FOS. If you need help drafting the letter, just pm me what you have so far and we'll take a look at it.

Anyway, lovely to see you here.

Cel x

[kevboy_telford]

quick update
my letter to Lloyds requesting they either pay up or I go to FOS has just been delivered
yeah
just wait to see what the response is

[enaid]

Fingers crossed for you Kev, you deserve some luck this time. I don't think I mean luck really, I mean a fair decision. Enaid x

[veilside01702]

Well you have everyone here for support kev.......
I am finished pretty much now.....
Anything you need doing just ask......
Russ

[kevboy_telford]

Cheers Veilside
any chance you can get lloyds to pay me my money?
nothing major, honest
oh couldnt you spare some of your headaches - I have a few people here that I would like to pass them to

[TANZARELLI]

Good luck Kev, round 2 begins, like it.

Tanz

[veilside01702]

lol....Kev....I think they are already suffering headaches....especially from everyone here....I mean....Take Fendy....for instance......The banks are going down!.....lol
If I knew what to do to get it for you kev....I would pull out all the stops....
You are a great guy....
Russ

[Fendyweather]

Aaaaw Kev, are ya back from Rhyl then.............. Aaaaaaaaaw we have missed ya sooooooooooo much. Come talk to us. Fendy xxxx

[kevboy_telford]

ok -to keep this side updated as well
I have just had my letter from Lloyds - they treated my request for final decision with the contempt it wanted - ie they ignored it - they think its a new complaint
So I will have to send another letter saying 'do you read letters'? any ideas of how to write that one?

and yes I is back from rain swept rhyl - with a lovely tide mark rather than sun tan!

[Fendyweather]

Aaaaaaaaaaaaaaaaaw Kevboy, we missed ya............ really,, we did. Soz about the poopy weather. Not my doing, but just the way the cookies crumbles Im afraid.

I would stick to a simple letter of:

I sent you letter on XXXX date and it appears you have not even properly read the contents of. Can I suggest you go back and read it, and then respond accordingly and not with some standard letter. My original letter required an answer. Not a standard go away.

Just say what you mean, but politely.

Fendy xxxxx

Dont forget to come and have a giggle with us in FMB Fanclub Kev. Yaaaaaaaaaaaaay Kevs back everybody. Yaaaaaaaaaaaaaaay xxx

[veilside01702]

Kev.....how are you ??
I think Lloyds have lost the plot....lol
Fendy's letter is straight to the point.....lol
I would have sent this though.....lol

Dear Lloyds TSB computer,
Thank you for your automated letter dated........2007. This is also an automated letter in return to your automated letter.
Please find enclosed a copy of an earlier manually written letter, automatically returned.
My programmer also wanted you to reply manually, so if you could arrange automatically for someone Real to reply manually please.
As by replying manually you may stop an automatic claim being submitted in an automated fashion to my local manual County Court!
Yours Sincerely
Kevboys Computer

[kevboy_telford]

Veilside - small problem with what you have written, where is the Crash - ERROR - REboot - Return to Sender.......
but does that mean I can charge them £30 for having my computer return it with no human intervention?

[Mochamoos]

PMSL best letters Ive seen in ages