Reclaiming bank charges

[Kazz]

Hello i;m Kazz

I have been with Barclay's Bank for nearly 15 yrs and i had sent them a letter last week asking for all my bank statements and data protection, i told them that i wanted to reclaim all my bank charges .

Today i received a letter saying in good gesture they have refunded my bank account for the last 6 bank charges over the last few months?

[Kazz]

Re: Reclaiming bank charges

Can anyone advise me what i need to do next

Thanks

[nemesis45]

Re: Reclaiming bank charges

Hello i;m Kazz

I have been with Barclay's Bank for nearly 15 yrs and i had sent them a letter last week asking for all my bank statements and data protection, i told them that i wanted to reclaim all my bank charges as i was told that anyone in receipt of benefits should not be charged legally by their banks?

Today i received a letter saying that even though i'm on disability benefits they were still legally entitled to take my money for being over drawn on my account, but in good gesture they refunded my bank account for the last 6 bank charges over the last few months? I then had a phone call today asking me do i accept their offer but i told them NO. as i was legally in my rights to take reclaim over a certain amount of years?

Can anyone tell what i need to do now they had sent me a letter today stating that they have already refunded me the last 6 bank charges on my account? but i had told them i didn't accept their offer?

Hi welcome to LB,

Since the now defunct Office of Fair Trading Lost a test case on charges there is little one can do, apart from notifying the bank of
" hardship" as it seems you have done already.

Is the bank also saying the it will not charge you for unauthorised overdrafts in the future.

nem

[Kazz]

Re: Reclaiming bank charges

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[maria74]

Re: Reclaiming bank charges

HI KAZZ, im in same situation as you ,ive had to go to financial ombudsman under hardship,they said the bank have already refunded 726 pounds they said the bank hallifax had acted fairly, and they sided with the bank i replied back and stated they have paid ppi of 726 pounds. over a period of 6 yrs they have took about 5000 pounds in bank charges out of my DLA and ESA. i dont know where to go from here

[sloane82]

Re: Reclaiming bank charges

Contact FOS Financial Ombudsman Service see if they can help.