NatWest have upheld my complaint re their failure o comply fully with my SARS request

[leclerc]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

£100,000 wouldn't even cover it Leclerc.
But you will not get £100, 000 for a DPA infraction which is what it amounts to so let's talk real figures in terms of what you might get from the bank. After all, getting anything out of them is better than absolutely nothing.
I have spent 3 or 4 hours a day for months reading & writing emails & letters that they don't even read. The information they have omitted is the information I need to fight them in court. Its not for PPI it's for my livelihood. That's why I would rather my compensation be to sit round a table & have them listen to me & act fairly as their own guidelines say they will.

Can you prove that they actually hold that information? Can you prove who omitted it?
Can you prove that it existed in the first place?

[Stevlynd]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

Some of it I can as I already have it or other papers I have received refer to it, but some of it I can't.

[Streetwise]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

Do you still retain the tenants deposits,are they with the D.P.S..

[Stevlynd]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

Do you still retain the tenants deposits,are they with the D.P.S..

Have 2 with protected deposits & the restguarantors.

[Streetwise]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

I asked you this question before.

Is there a loan agreement in the D.S.A.R.,they sent you.

[Stevlynd]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

Sorry must have missed that one Streetwise. Yes there were 5 loan agreements, theoriginal over 5 a year term & the subsequent ones over 15 years. None supersedingthe others & all having a cross collateralization clause in them.

[leclerc]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

Some of it I can as I already have it or other papers I have received refer to it, but some of it I can't.

Then go after them with the things you can prove because if you cannot prove it then you are unlikely to go far. I do have a question.....have they submitted to you all information from what was called the NatWest Archive?? Prior to October 2002 most if not all contact would have been recorded down on a notes system. When RBS took over and effectively took NatWest over to their own computer system, the old system notes were archived and certainly up to the point of 2009 were still readily available and that would include business and personal accounts.....

[Stevlynd]

Re: NatWest have upheld my complaint re their failure o comply fully with my SARS req

Then go after them with the things you can prove because if you cannot prove it then you are unlikely to go far. I do have a question.....have they submitted to you all information from what was called the NatWest Archive?? Prior to October 2002 most if not all contact would have been recorded down on a notes system. When RBS took over and effectively took NatWest over to their own computer system, the old system notes were archived and certainly up to the point of 2009 were still readily available and that would include business and personal accounts.....

Thanks for that Leclerc. I only joined them in 2007 so all info should be computerised. I have now found a solicitor who has won against them many times & it would seem I have enough for a good case of both unfair treatment & mis selling. Having another meeting on Friday.